Expert Level Support (L3)

Lingaro

Not provided

Save Job

Provide expert service support as L3 specialist for the service
Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed
Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact
Proactive and timely update assigned tasks, provide response and solution within agreed team's timelines
Problem corrective action plan proposals
Deploy bug-fixes in managed applications
Gather requirements, analyze, design and implement complex visualization solutions
Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives
Tasks may include monitoring, incident/problem resolution, documentations, automation, assessment and implementation/deployment of change requests
Share technical feedback and mentor teammates

Extensive experience in Power BI (DAX, Power BI Service, Power Query)
Proficiency in Power Automate, Azure Analysis Services (AAS), Azure DevOps (ADO), Visual Studio, SQL Server Management Studio (SSMS)
Strong understanding of concepts: ETL, Data Visualization, Data Modeling, Data lineage/integrity/validation/quality/clean up
Experience working with Azure environments
Experience with building, testing, and deploying process
Open to ASIA shift
Willing to work during weekends or holidays as needed
Strong problem-solving, analytical, and critical thinking skills
Strong communication skillset – ability to translate technical details to business/non-technical stakeholders
Proven ability to mentor and support team members through technical leadership

What we offer:

Work Type:

Remote work

Job Link Share: