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Expert, Incident Investigator

United States, Oakland Employment contract 120000.00 - 200000.00 USD / Year · Job Posted June 15, 2026
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Job Description

PG&E is seeking an experienced business professional to be a member of the Electric Compliance Assurance Team as an Incident Investigator. The Investigator will be responsible for investigating incidents or items of interest. The investigations could be of interest to the Federal Energy Regulatory Commission (FERC), or other areas of compliance risk to determine the cause and any corrective or preventive measures to mitigate reoccurrence. Tasks of this team may include some of the following, or similar tasks: Validating policy implications pertaining to FERC and Electric Delivery; Partnering with Functional Area Compliance Teams on risk mitigation strategies impacting FERC compliance; Investigating potential self-reports to FERC Office of Enforcement; Developing Investigation Forms for FERC Compliance; Prepare and respond to FERC data requests. This role will have a high level of visibility with PG&E leadership and will support one or many aspects of Compliance Assurance's scope. A strong applicant will be an organized, motivated, curious, a consensus builder, and seeks to understand the 'bigger picture'. Location of this position is flexible within PG&E service territory and will requires travel to incident sites and other locations throughout PG&E's service territory (approximately 10-20% of the time) to coordinate investigations, meetings, and site visits. This position is hybrid, working from your remote office and assigned office based on business needs. The selected candidate must live within PG&E's service territory and will be expected to work three days a week in the office.

Job Responsibility

  • Investigates and manages investigations of medium to high risk to PG&E, including working with PG&Es Legal team
  • Prepares and submits summary of investigation, including identifying corrective actions and gaining consensus with senior and executive leadership to mitigate risk
  • Identifies and summarizes compliance risk concerns, including forecasting potential Notices of Violation (NOVs) or equivalent
  • Prepares and submits responses to investigations, NOVs, or equivalent
  • Designs data analysis to achieve business objectives, process data, analyze data, write clear and concise data findings and tailor communications to specific audiences
  • Manages major and complex investigations and data extract/analysis, ensuring data accuracy
  • Manages extracting data and transferring the data from databases to various analysts to support operational analysis efforts
  • Analyzes data using various advanced statistical tools to develop reports, summaries, and trends
  • Demonstrates and utilizes broad expertise in data processing and data analysis and applies this knowledge to a number of different issues
  • Acts as team lead and provides direction to less experienced employees
  • Project manages investigations, including building consensus with multiple senior leaders to stay on schedule

Requirements

  • BA/BS Degree in Marketing, Business, Computer Science, Engineering, or other related field or equivalent work experience
  • 6 years of related work experience

Nice to have

  • Master's Degree in related field or equivalent experience
  • Experience with electric operation systems (data systems within electric operations)
  • Strong problem-solving, organizational, prioritization and multi-tasking skills
  • Proven ability to prepare materials for an effectively communicate/present complex findings to senior and executive leaders with clarity, gain consensus on path forward on aggressive timelines
  • Project management skills including ability to handle multiple projects with critical deadlines and work in a fast-paced environment
  • Advanced skill in Microsoft Excel/Access (complex formulas, graphing, VBA)
  • Certification in Root Cause Analysis (e.g., TapRooT®, Cause Mapping, or equivalent)
  • Professional Certified Investigator (PCI – ASIS)
  • Certified Fire and Explosion Investigator (CFEI)
  • Professional Engineer (P.E.)
  • Lean Six Sigma Certification
  • Certified Project Management Professional (PMP)

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