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Expert, Inbound Virtual Business Sales

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Louisville

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Category:
-

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Contract Type:
Employment contract

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Salary:

42200.00 - 76100.00 USD / Year
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Job Description:

The Telesales Associates for T-Mobile At Work are responsible for being the voice of our company for thousands of potential business customers. This role is responsible for being up to date on T-Mobile's ever evolving technology and the most competitive pricing plans with the ability to translate this into meaningful customer solutions.

Job Responsibility:

  • Answers inbound sales calls directly from prospective and/or existing business customers
  • Builds rapport with customers by probing for needs and recommending appropriate solutions
  • Expert in all T-Mobile products and services to appropriately right-fit customer to ensure customer satisfaction and loyalty
  • Accepts orders, closes sales, maintains customer records, and completes required documentation
  • Achieves monthly, quarterly, and annual sales objectives based on targeted metrics
  • Uncover opportunities greater than 20 units and set appointments for outside sales reps providing all details uncovered for them to close the more complex sale
  • Successfully completes continuing training to maintain knowledge of products, services, and sales approaches
  • Uses automated Knowledge system, as well as any training tools provided to deliver exceptional service to meet T-Mobile's productivity and quality standards

Requirements:

  • High School Diploma/GED
  • Less than 2 years Sales experience with quota / in a commissioned environment
  • Telesales experience
  • Business sales experience
  • Proven sales track record
  • Customer service experience
  • Communication
  • Windows
  • Inside Sales (Preferred)
  • T-Mobile Tools & System Knowledge (Preferred)
  • Customer Service (Preferred)
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

  • Inside Sales
  • T-Mobile Tools & System Knowledge
  • Customer Service
What we offer:
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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