Expert customer service Italy Job at Faber Group (Verona)

Expert customer service retail italy

We provide our customers with comprehensive services for managing and returning ...

Location

Italy , Padova

Salary:

Not provided

Faber Group

Expiration Date

Until further notice

Requirements

Completed commercial or logistics training
3-5 years of professional experience in customer service or transportation
Proficient in MS Office (especially Excel), ideally with Navision experience / CRM (Microsoft Dynamics 365)
Business-fluent Italian and English
additional languages are a plus
Strong communication skills, organizational talent, and a solution-oriented mindset

Job Responsibility

Manage and develop key retail accounts
Build and maintain strong relationships with various distribution platforms
Handle pallet voucher operations, including scheduling and coordination with logistics
Process complaints and prepare analyses to optimize processes
Support projects and contribute innovative ideas to improve the network

What we offer

flexible working hours
mobile work
Training and coaching
Edenred meal vouchers
internal events
comprehensive onboarding program, including a buddy system

Commis de Rang, Room Service

We currently have an opportunity for a Commis De Rang Room Service to join our i...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Food service experience in luxury hotels and/or stand-alone bar, restaurant or restaurant groups, preferably in the same position
international experience would be an asset
genuine passion for the hospitality industry
attention to detail
strong interpersonal and communication skills
ability to multi-task with excellent organizational skills
be a team player
bring personal touch and energy to guest experiences
flexible schedule with the ability to work all shifts, weekends and holidays
must possess the legal right to work in Italy

Job Responsibility

Assisting the Demi Chef de Rang, Chef de Rang in clearing of china, glass, and silver
attending to guest needs and requests
cleaning back office
being highly visible in the operation
providing an expertly service experience, according to standards
respecting the Hygiene standards applied in the Room Service as per HACCP system
ensuring exceptional service, a memorable experience and attention to our guests within the Hotel and at the Room Service Department

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Commis De Rang

We currently have an opportunity for a Commis De Rang at Stilla Bar to join our ...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Food service experience in luxury hotels and/or stand-alone bar, restaurants or bar groups, preferably in the same position
International experience would be an asset
Attention to detail
Strong interpersonal and relationship building skills
Ability to multi-task with excellent organizational skills
Be a team player
Bring personal touch and energy to guest experiences
Possess the legal right to work in Italy
Have fluency in English and Italian

Job Responsibility

Assisting the Demi Chef de Rang, Chef de Rang and Bartender in clearing of china, glass, and silver
Attend to guest needs and requests
Cleaning back office
Being highly visible in the operation
Providing an expertly service experience
Clearing and resetting tables according to standards
Respecting the Hygiene standards applied in the Bar as per HACCP system

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Commis De Rang

We currently have an opportunity for a Commis De Rang to join our iconic hotel, ...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Food service experience in luxury hotels and/or stand-alone restaurants or restaurant groups, preferably in the same position
International experience would be an asset
Attention to detail
Strong interpersonal and relationship building skills
Ability to multi-task with excellent organizational skills
Be a team player
Bring personal touch and energy to guest experiences
Possess the legal right to work in Italy
Fluency in English and Italian

Job Responsibility

Assisting the Chef de Rang
Serving of food
Set-up and clearing of china, glass, and silver
Attend to guest needs and requests
Being highly visible in the operation
Providing an expertly service experience
Clearing and resetting tables according to standards
Respecting the Hygiene standards applied in the Restaurant as per HACCP system

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Commis De Rang

We currently have an opportunity for a Commis De Rang to join our iconic hotel, ...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Food service experience in luxury hotels and/or stand-alone restaurants or restaurant groups, preferably in the same position
International experience would be an asset
Attention to detail
Strong interpersonal and relationship building skills
Ability to multi-task with excellent organizational skills
Be a team player
Bring personal touch and energy to guest experiences
Possess the legal right to work in Italy
Fluency in English and Italian

Job Responsibility

Assisting the Chef de Rang
Serving of food
Set-up and clearing of china, glass, and silver
Attending to guest needs and requests
Being highly visible in the operation
Providing an expertly service experience
Clearing and resetting tables according to standards
Respecting the Hygiene standards applied in the Restaurant as per HACCP system

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Commis De Rang

We currently have an opportunity for a Commis De Rang at Stilla Bar to join our ...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Food service experience in luxury hotels and/or stand-alone bar, restaurants or bar groups, preferably in the same position
International experience would be an asset
Attention to detail
Strong interpersonal and relationship building skills
Ability to multi-task with excellent organizational skills
Be a team player
Bring personal touch and energy to guest experiences
Possess the legal right to work in Italy
Have fluency in English and Italian

Job Responsibility

Assisting the Demi Chef de Rang, Chef de Rang and Bartender in clearing of china, glass, and silver
Attend to guest needs and requests
Cleaning back office
Being highly visible in the operation
Providing an expertly service experience
Clearing and resetting tables according to standards
Respecting the Hygiene standards applied in the Bar as per HACCP system

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Assistant Head Concierge

The Assistant Head Concierge supports the Head Concierge in delivering exception...

Location

Italy , Venice

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

3–5 years of experience in a senior Concierge role within a luxury hotel environment
Strong communication, organizational, and problem-solving skills
Deep passion for hospitality and exceptional customer service
In-depth knowledge of the local area and ability to anticipate guests’ needs
Ability to remain composed under pressure and handle multiple priorities
A professional, poised, and polished presence that embodies the spirit of service excellence
You must possess the legal right to work in Italy
Have fluency in English and Italian

Job Responsibility

Assist in coordinating all Concierge operations, including Airport Greeters, Limousine Drivers, and guest service requests
Ensure the prompt and professional handling of guest messages, mail, packages, flowers, and other deliveries
Maintain strong knowledge of local attractions, dining, theatre, arts, cultural events, and leisure activities to provide expert recommendations and arrange tickets, tours, and reservations
Develop and maintain close rapport with frequent and VIP guests, ensuring that their preferences and expectations are consistently met and communicated to the Reservations and Front Office teams
Collaborate closely with the Front Desk, Reservations, Concierge and Bell Staff, to ensure seamless guest arrivals and departures
Lead, train, and motivate the Concierge team to deliver intuitive, guest-focused service at all times

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Chef de Rang - Breakfast

Four Seasons Hotel Firenze is looking for an exceptional Chef de Rang to join ou...

Location

Italy , Firenze

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

+2 years food service experience in a luxury environment
An outgoing personality and a can-do approach to an assigned task
High level of understanding and knowledge of food and wine
Background in Luxury Resort and Hotel considered an asset
Fluency in English and Italian
Valid authorization to work in Italy at the time of application

Job Responsibility

Provide an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item
Anticipate guest needs, ascertain satisfaction and respond urgently and appropriately to guest concerns and requests
Prepare and present bills accurately and perform all duties related to restaurant closing shifts
Greet and seat guests in a professional manner and take reservations conforming to Four Seasons standards
Assist in setting and clearing tables neatly, rapidly and completely according to specification
Assist in the breakdown, cleaning and set-up of buffets and food stations

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Employee Meals
Staff accommodation upon availability

Fulltime

Expert customer service Italy

Faber Group

Location:
Italy , Verona

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 11, 2026

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