Expert, Business Job at T-Mobile (Irving)

Account Expert, Business

As an Business Account Expert in the T-Mobile for Business Channel, you will pla...

Location

United States , Maitland

Salary:

56900.00 - 102600.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma (Required)
2 years Outbound Call Center or a related sales position (Required)
2 years Experience in customer service, sales, and/or retention (Preferred)
Organization Candidate needs to be able to demonstrate efficient organization skills, the ability to prioritize and respond to incoming activity/tasks with a sense of urgency and accuracy
Task management ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required)
Customer Relations, Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings (Preferred)
Proficiency with salesforce.com. Enter and update Activities/Events
appointments, calls, sales opportunities, contacts to ensure accurate reporting on a timely basis. (Preferred)
Communication Superior listening skills, confident communicator
speak with clarity and positive tone (Required)

Job Responsibility

Daily customer communication and follow-up using various tools to complete outbound/inbound phone calls, emails, on-line meetings/appointments
Perform research to understand customer’s unique needs, key contacts, and potential business opportunities. Using research, select appropriate product/service information messaging to meet the needs of individual customers
Facilitate the entire sales process from the initiation of the original call to proposal, through finalization of an order for each customer you speak with
Attend all required product and service training to ensure you have an in-depth knowledge of features and benefits of T-Mobile products and services

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
a flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

Expert, Business

Business Experts work as part of a Team of Experts to astound business customers...

Location

United States , Las Vegas

Salary:

20.00 - 27.60 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Less than 2 years 6 months customer service experience Preferred
Windows
Communication
Keyboarding
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Provides astounding Business customer service thorough effective and timely resolution of various customer inquiries and concerns
Builds customer loyalty and value through effective account management, identifying and providing offers for appropriate additional features and services, and collecting past due balances
Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service
Meets department productivity and quality standards
Appropriately disburses adjustments and account credits in accordance with T-Mobile policy
Approaches each call with a can do mindset and treats each customer with respect, courtesy, and a genuine desire to help
Completes training requirements to stay current on existing and new systems and products, to grow skills, and to maintain proficiency on what we value and organizational requirements
Collaborates effectively across channels including retail, care, sales, and other partners

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

Expert, Business

Business Experts work as part of a Team of Experts to astound business customers...

Location

United States , Irving

Salary:

20.00 - 27.60 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Less than 2 years 6 months customer service experience
Windows
Communication
Keyboarding
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Provides astounding Business customer service thorough effective and timely resolution of various customer inquiries and concerns
Builds customer loyalty and value through effective account management, identifying and providing offers for appropriate additional features and services, and collecting past due balances
Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service
Meets department productivity and quality standards
Appropriately disburses adjustments and account credits in accordance with T-Mobile policy
Approaches each call with a can do mindset and treats each customer with respect, courtesy, and a genuine desire to help
Completes training requirements to stay current on existing and new systems and products, to grow skills, and to maintain proficiency on company values and organizational requirements
Collaborates effectively across channels including retail, care, sales, and other partners

What we offer

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

Account Expert, Business

As an Inside Sales Representative in the T-Mobile for Business Channel, you will...

Location

United States , Irving, TX

Salary:

52200.00 - 94300.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma
2 years Outbound Call Center or a related sales position
2 years Experience in customer service, sales, and/or retention
Organization
Task management
Customer Relations, Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings
Proficiency with salesforce.com
Communication
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Daily customer communication and follow-up using various tools to complete outbound/inbound phone calls, emails, on-line meetings/appointments
Perform research to understand customer’s unique needs, key contacts, and potential business opportunities
Facilitate the entire sales process from the initiation of the original call to proposal, through finalization of an order for each customer you speak with
Attend all required product and service training to ensure you have an in-depth knowledge of features and benefits of T-Mobile products and services

What we offer

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

Expert, Inbound Virtual Business Sales

The Telesales Associates for T-Mobile At Work are responsible for being the voic...

Location

United States , Louisville

Salary:

42200.00 - 76100.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Less than 2 years Sales experience with quota / in a commissioned environment
Telesales experience
Business sales experience
Proven sales track record
Customer service experience
Communication
Windows
Inside Sales (Preferred)
T-Mobile Tools & System Knowledge (Preferred)

Job Responsibility

Answers inbound sales calls directly from prospective and/or existing business customers
Builds rapport with customers by probing for needs and recommending appropriate solutions
Expert in all T-Mobile products and services to appropriately right-fit customer to ensure customer satisfaction and loyalty
Accepts orders, closes sales, maintains customer records, and completes required documentation
Achieves monthly, quarterly, and annual sales objectives based on targeted metrics
Uncover opportunities greater than 20 units and set appointments for outside sales reps providing all details uncovered for them to close the more complex sale
Successfully completes continuing training to maintain knowledge of products, services, and sales approaches
Uses automated Knowledge system, as well as any training tools provided to deliver exceptional service to meet T-Mobile's productivity and quality standards

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Business Account Expert

As an Inside Sales Representative in the T-Mobile for Business Channel, you will...

Location

United States , Denver

Salary:

52200.00 - 94300.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma (Required)
2 years Outbound Call Center or a related sales position (Required)
2 years Experience in customer service, sales, and/or retention (Preferred)
Organization Candidate needs to be able to demonstrate efficient organization skills, the ability to prioritize and respond to incoming activity/tasks with a speed and accuracy
Task management ability to work well in a dynamic, constantly evolving environment that requires a high degree of multi-tasking (Required)
Customer Relations, Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings (Preferred)
Proficiency with salesforce.com. Enter and update Activities/Events
appointments, calls, sales opportunities, contacts to ensure accurate reporting on a timely basis. (Preferred)
Communication Superior listening skills, confident communicator
speak with clarity and positive tone (Required)

Job Responsibility

Daily customer communication and follow-up using various tools to complete outbound/inbound phone calls, emails, on-line meetings/appointments
Perform research to understand customer’s unique needs, key contacts, and potential business opportunities
Facilitate the entire sales process from the initiation of the original call to proposal, through finalization of an order for each customer you speak with
Attend all required product and service training to ensure you have an in-depth knowledge of features and benefits of T-Mobile products and services

What we offer

medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance, mobile service & home internet discounts, pet insurance, and access to commuter and transit programs

Fulltime

Business Account Expert

As an Inside Sales Representative in the T-Mobile for Business Channel, you will...

Location

United States , Overland Park

Salary:

56900.00 - 102600.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma (Required)
2 years of experience in an outbound call center or a related sales position (Required)
2 years of experience in customer service, sales, and/or retention (Preferred)
Organization: Ability to demonstrate efficient organizational skills, prioritize tasks, and respond to incoming activities with a sense of urgency and accuracy
Task Management: Capable of thriving in a dynamic, fast-paced environment that requires a high degree of multitasking (Required)
Customer Relations & Tools: Experience with outreach, LinkedIn, ZoomInfo, Outlook, and WebEx Meetings (Preferred)
Salesforce Proficiency: Ability to enter and update activities, events, appointments, calls, sales opportunities, and contacts in Salesforce to ensure accurate and timely reporting (Preferred)
Communication: Strong listening skills and confident verbal communication
ability to speak with clarity and maintain a positive tone (Required)
At least 18 years of age

Job Responsibility

Conduct daily customer communication and follow-ups using various tools, including outbound/inbound phone calls, emails, and online meetings/appointments
Perform research to understand customers' unique needs, key contacts, and potential business opportunities
Manage the entire sales process, from initiating the initial call and presenting a proposal to finalizing an order for each customer interaction
Attend all required product and service training to develop an in-depth knowledge of T-Mobile products and services

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Expert, Outbound Virtual Business Sales

Individuals in this position are responsible for understanding all T-Mobile for ...

Location

United States , Louisville

Salary:

52200.00 - 94300.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
Associate's degree Business, Marketing, Communication or related subject (Preferred)
Less than 2 years Outbound Call Center environment (Required)
Less than 2 years Business customer service, sales, or retention (Required)
Less than 2 years Commission pay based environment (Preferred)
Organization Individual should be able to demonstrate efficient organization skills, the ability to prioritize and respond to incoming activity/tasks with a sense of urgency and accuracy. Task management ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required)
Communication • Ability to learn and follow processes thoroughly • Ability to work cooperatively and collaboratively with all levels of employees and management • A mature, self-motivated person with a positive, professional attitude • High capacity to operate effectively in a new role (Required)
Customer Relationship Management (CRM) Salesforce.com, Outreach, Gong, Authentic ID, Slack, Webex, Outlook, LinkedIn, Zoominfo, DASH, Google, Dialpad (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Make high volume of daily outbound calls to various hot, warm, and cold prospect leads assigned from marketing lead initiatives and campaigns
Perform research to understand customer’s unique needs to select appropriate product/service information messaging, effectively meeting the needs of individual business customers
Partner daily with Business Verification and Credit Underwriting teams to verify and validate all new logo business customers
Carefully follow the outreach sequences and lead management processes in Salesforce to qualify leads before outbound calling
Continually understand and stay up to date on ALL T-Mobile products, plans and promotions pricing
Provide follow up care to customers who have issues or concerns with their bill, device, or service

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Expert, Business

T-Mobile

Location:
United States , Irving

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 12, 2026

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Location:United States , Irving

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 12, 2026

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Location:
United States , Irving

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
April 12, 2026