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We are seeking an Experienced Technical Writer with strong AI use competence to join our team and support a partner in the telecommunications domain. The role is split between two key focus areas: the candidate will spend part of their time creating and maintaining professional technical documentation, while the remaining time will be dedicated to exploring process efficiency opportunities using current AI tools. This includes identifying relevant use cases where AI can streamline documentation workflows and knowledge work, and presenting these ideas for further development and potential automation.
Job Responsibility:
Develop and maintain product documentation, including user guides, manuals, and release notes
Publish internal and external customer product information libraries
Collaborate with subject matter experts, engineers, and product managers to understand intricate technical concepts and translate them into clear, accessible documentation
Work closely with product development teams to stay ahead of product updates and changes, proactively updating documentation accordingly
Implement and enforce documentation standards, ensuring consistency and quality
Mentor and guide junior technical writers, fostering a culture of learning and development within the documentation team
Analyze current documentation workflows and identify improvement opportunities using AI
Interview stakeholders to understand content inputs, formats, and contribution models
Define and document AI-supported use cases to increase efficiency and quality
Present improvement proposals and support workflow updates for approved initiatives
Requirements:
B.Sc./M.Sc. degree in a relevant field (e.g. English Studies, Information Technology, Computer Science)
Excellent written and verbal communication skills in English
At least 3 years of proven experience as a Technical Writer in a technology-driven environment
Strong understanding of technical concepts and the ability to communicate them effectively
Proficiency in using documentation tools and platforms (e.g. Dita, Confluence, Jira)
Detail-oriented with a commitment to producing high-quality documentation
Ability to work collaboratively in agile environment
Good multitasking ability and independent problem-solving skills
Strong research and analytical skills
Hold EU citizenship and reside in Hungary, or are willing to relocate to Hungary within a short period of time
What we offer:
Scandinavian company culture which means flat organizational structure, quick information flow, open communication and people in focus
Flexible home office opportunity and working hours, good work-life balance
An extra holiday for your birthday, extended parental leave and extra healthcare days
Professional development opportunities (Udemy, LinkedIn Learning, hard- and soft-skill trainings and language courses sponsored by the company)
Top-notch equipment (high-end laptop, 2 monitors + 1 for your home office, mobile phone)
Referral, loyalty, and performance bonuses
Special attention to your health and well-being (private health insurance, sport events, office massage, office fruits)