CrawlJobs Logo

Experienced ServiceNow Operations Specialist

boeing.com Logo

Boeing

Location Icon

Location:
India , Bengaluru

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Overview As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity. Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 5500+ engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.

Job Responsibility:

  • Manage operational support and administration of the ServiceNow platform in a large, global enterprise environment
  • Ensure ServiceNow availability, performance, and reliability for business-critical workflows and service management processes
  • Manage and prioritize platform incidents, service requests, problems, and escalations through resolution
  • Monitor platform health, integrations, scheduled jobs, queues, and system logs to identify and resolve issues proactively
  • Coordinate platform upgrades, patches, hotfixes, and release activities in alignment with Boeing change management and governance standards
  • Partner with infrastructure, cybersecurity, application support, and business teams to support integrated enterprise services
  • Oversee incident, problem, and change workflows to ensure adherence to ITIL-based processes and internal controls
  • Maintain documentation, runbooks, support procedures, and knowledge articles for operational use
  • Track and report key metrics such as SLA compliance, incident trends, system availability, and operational performance
  • Support audit, compliance, and security requirements related to platform operations, access controls, and data governance
  • Identify and implement opportunities for automation, process optimization, and service improvement

Requirements:

  • Bachelor’s degree is required as a BASIC QUALIFICATION
  • 5+ years of experience in enterprise IT operations, application support, or service management
  • 2+ years of direct ServiceNow operational support or platform administration experience
  • Strong understanding of ServiceNow core modules such as Incident, Problem, Change, CMDB, Service Catalog, and Reporting
  • Experience supporting enterprise-grade workflows, integrations, and operational controls
  • Knowledge of ITIL processes and IT service management best practices
  • Demonstrated ability to manage incidents, escalations, and cross-functional troubleshooting efforts
  • Strong communication skills with the ability to work effectively with technical teams, leadership, and business stakeholders

Nice to have:

  • ServiceNow Certified System Administrator and other ServiceNow certifications
  • Experience supporting ServiceNow in a complex, regulated, or highly distributed enterprise environment
  • Familiarity with integrations using REST, SOAP, APIs, and MID Server technology
  • Experience with scripting, workflow automation, and platform optimization
  • Understanding of Agile, DevOps, and CI/CD practices in enterprise environments
  • Experience supporting audit-ready environments and security-sensitive systems
What we offer:
  • Competitive base pay and incentive programs
  • Industry-leading tuition assistance program pays your institution directly
  • Resources and opportunities to grow your career
  • Up to $10,000 match when you support your favorite nonprofit organizations

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Boeing - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
Unlock 29494 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Experienced ServiceNow Operations Specialist

Invoice Processing Specialist

We are seeking a detail‑oriented Invoice Processing Specialist to support financ...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced in Accounts Payable operations, including invoice validation, posting and vendor query handling
  • Skilled in using SAP, Finca, ServiceNow (SNOW), SIP, GTOMS or similar tools
  • Proficient in MS Excel, PowerPoint and Word for reporting and workflow tracking
  • Strong analytical thinker with attention to detail and the ability to identify process gaps
  • Effective communicator with proficiency in English for documentation and stakeholder interaction
  • Holds a B.Com, M.Com or MBA (or equivalent qualification)
Job Responsibility
Job Responsibility
  • Maintain full adherence to Time Doctor requirements, achieving a minimum of 7.5 productive hours daily and limiting idle time to under 30 minutes
  • Ensure invoice quality, keeping DI/DC corrections, reversals or rejections below 1% of total invoices posted
  • Manage end‑to‑end invoice processing in SAP, Finca and related systems while ensuring no uploaded invoices exceed six days without action unless formally tagged
  • Resolve vendor queries within five days and escalate unresolved items older than 15 days to the Vendor Relationship Manager
  • Identify operational risks, perform root cause analysis on billing issues and recommend process improvements
  • Apply analytical thinking to identify vendor billing patterns and support continuous improvement
  • Maintain documentation accuracy, follow audit parameters and ensure timely updates to QMS guidelines
Read More
Arrow Right

Invoice Processing Specialist

We are seeking a detail‑oriented Invoice Processing Specialist to support financ...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced in Accounts Payable operations, including invoice validation, posting and vendor query handling
  • Skilled in using SAP, Finca, ServiceNow (SNOW), SIP, GTOMS or similar tools
  • Proficient in MS Excel, PowerPoint and Word for reporting and workflow tracking
  • Strong analytical thinker with attention to detail and the ability to identify process gaps
  • Effective communicator with proficiency in English for documentation and stakeholder interaction
  • Holds a B.Com, M.Com or MBA (or equivalent qualification)
Job Responsibility
Job Responsibility
  • Maintain full adherence to Time Doctor requirements, achieving a minimum of 7.5 productive hours daily and limiting idle time to under 30 minutes
  • Ensure invoice quality, keeping DI/DC corrections, reversals or rejections below 1% of total invoices posted
  • Manage end‑to‑end invoice processing in SAP, Finca and related systems while ensuring no uploaded invoices exceed six days without action unless formally tagged
  • Resolve vendor queries within five days and escalate unresolved items older than 15 days to the Vendor Relationship Manager
  • Identify operational risks, perform root cause analysis on billing issues and recommend process improvements
  • Apply analytical thinking to identify vendor billing patterns and support continuous improvement
  • Maintain documentation accuracy, follow audit parameters and ensure timely updates to QMS guidelines
Read More
Arrow Right

People Operations Hub Specialist

In this role you will drive HR excellence through operations with an operational...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
unilever.com Logo
Unilever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in human resources, admin or a related field require
  • Advanced English, excellent communication skills both verbal and written
  • 1–2 years of experience working with Workday in similar HR operational roles
  • Goal driven attitude
  • Experience with North America processes and incidents management for large organizations
  • Ability to work with cross-functional teams while working with and influencing stakeholders
  • Ability to work in a fast-paced team environment with demanding project schedules
  • High attention to detail, process-oriented, and a motivated self-starter
  • Tools: Experienced in Excel, Outlook, MS Forms, Service Now or equivalent, Workday, or equivalent
Job Responsibility
Job Responsibility
  • Request Management: Receive, manage, and close ServiceNow, Workday, or related requests within the scope of Internal Hires management accurately and on time
  • Data Accuracy: Enter and validate internal hire-related data for North America employees in Workday with precision
  • Stakeholder Collaboration: Communicate effectively with key stakeholders to ensure accurate benefits & payment management
  • Process Documentation: Develop and maintain process-related documents to guarantee flawless execution of Internal Hiring activities
  • Payment Coordination: Partner closely with relevant stakeholders to ensure benefits and reimbursements are properly set up across all platforms
  • Fulltime
Read More
Arrow Right

Endpoint Specialist

The Endpoint Specialist delivers on-site technology support and IT best practice...
Location
Location
United States , Reston
Salary
Salary:
53944.50 - 70000.00 USD / Year
stridelearning.com Logo
Stride, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Three (3) years’ experience providing technical support
  • Equivalent combination of education and experience
  • Must possess excellent customer service skills including both written and verbal communication
  • Experienced in professional handling of escalated end-user events
  • Experience with operating in PC/Mac operating systems
  • Experience utilizing endpoint management software (e.g. Microsoft Intune)
  • A/V setup/troubleshooting/operation experience for both physical and virtual meetings/events
  • Able to track work accurately and consistently in a ticketing tool (e.g. ServiceNow)
  • Exhibits a professional demeanor and can consistently manage positive interactions with executives
  • Logical problem-solving, analytical, and conceptual thinking skills
Job Responsibility
Job Responsibility
  • Provide on-site endpoint (PC, Mac, mobile devices) technical support
  • Provide white glove support for senior executives
  • Provide technology support for intermittent offsite senior executive needs, or offsite executive events
  • Use remote control software (Intune, ConnectWise, etc.) to troubleshoot and resolve end user technical issues
  • Resolve technical issues as part of a Help Desk team
  • Identify, research, document, and escalate complex technical problems
  • Advise customers of technology best practices, and hardware and software care and maintenance
  • Provide training for new team members
  • Oversee the deployment, configuration, and maintenance of endpoint software and devices
  • Implement and manage endpoint security measures
What we offer
What we offer
  • health benefits
  • retirement contributions
  • paid time off
  • eligible employees may receive a bonus
  • Fulltime
Read More
Arrow Right
New

Inventory Manager

We are looking for an Inventory Manager to join one of our clients in the medica...
Location
Location
United States , Fort Mill
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a high-volume warehouse, stockroom, or inventory control setting
  • Practical knowledge of cycle counting, shipping and receiving, and day-to-day inventory management
  • Ability to track inventory accurately and maintain detailed records across multiple transactions
  • Comfort using inventory management software or related business systems
  • Strong attention to detail with a consistent focus on documentation accuracy
  • Effective communication skills and confidence working with internal teams as well as external partners
  • A proactive mindset with the ability to take ownership of issues and resolve them before they escalate
Job Responsibility
Job Responsibility
  • Responsible for maintaining accurate inventory levels through regular cycle counts, investigating discrepancies, and ensuring inventory data is up to date in the system
  • Conduct recurring inventory audits and count activities to verify stock accuracy and identify issues quickly
  • Oversee daily inbound and outbound inventory transactions, ensuring items are processed correctly and on schedule
  • Maintain precise serial number records and update inventory data within tracking systems
  • Research stock variances, determine root causes, and complete corrective actions to resolve discrepancies
  • Prepare and preserve clear documentation for receipts, transfers, adjustments, and other inventory movements
  • Coordinate with cross-functional partners to support efficient product flow and minimize operational interruptions
  • Communicate proactively with colleagues and external contacts to address potential delays and keep shipments and receipts on track
  • Contribute to process enhancements that strengthen inventory controls and improve overall accuracy and efficiency
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
Read More
Arrow Right
New

Delivery Driver

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Hayward
Salary
Salary:
16.00 - 31.46 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
August 07, 2026
Flip Icon
Requirements
Requirements
  • High School Diploma or GED is required
  • Possess geographical knowledge of service area
  • Flexibility required Nights and Weekends
  • Current, valid driver's license in the state at the level required for the vehicle's operation
  • Ability to drive for long periods of time
Job Responsibility
Job Responsibility
  • Provide timely and accurate delivery of medication, equipment, products and/or supplies into long term care facilities or patient's homes
  • Load products/materials
  • Responsible for vehicle maintenance and alerting management for maintenance issues
  • Maintain and full compliance with all Federal, State and Local laws and regulations
  • Maintain highest professional and ethical standards
  • Following all applicable government regulations including HIPAA to ensure patient confidentiality
What we offer
What we offer
  • Competitive pay
  • Benefits starting 1st day of month following your start
  • Paid training
  • Fast track career progression with tuition reimbursement and utilizing our university partners, potentially a free higher education
  • Employee discount programs
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right
New

Call Center Specialist

We are looking for a Call Center Specialist to support customer and client inter...
Location
Location
United States , Brentwood
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • a bachelor’s degree is preferred
  • At least 1.5 years of experience handling a high volume of calls in a customer-facing environment
  • Previous background in sales support, inside sales, or telesales is preferred
  • Strong verbal and written communication skills with the ability to respond quickly and professionally to customer needs
  • Proven ability to multitask, stay detail-oriented, and manage competing priorities effectively
  • Solid analytical, basic math, and time management skills
  • Proficiency with Microsoft Office applications, particularly Excel and Outlook, along with experience using CRM or customer service systems
  • Bilingual proficiency in French and/or Spanish is highly valued
Job Responsibility
Job Responsibility
  • Manage a large volume of incoming and outgoing calls while maintaining professionalism and efficiency in every interaction
  • Provide timely and accurate account details to customers and resolve inquiries in a fast-paced service environment
  • Coordinate with clients, sales teams, and project partners to share enrollment updates and support ongoing account activity
  • Serve as a point of contact between external vendors and clients to address billing concerns and discuss workable payment arrangements
  • Respond to objections by presenting alternative payment solutions that align with customer needs and business guidelines
  • Navigate multiple software platforms simultaneously to document interactions, update records, and assist customers without delay
  • Identify opportunities to recommend additional products or services that may benefit the customer
  • Route calls to the appropriate department or team member when issues require specialized support
  • Use strong listening, data entry, and problem-solving skills to manage conversations, complete follow-up tasks, and maintain customer satisfaction
  • Support additional operational duties as assigned to meet changing business priorities
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Restaurant Lead Team Member

This position directly supervises the operations of a shift in a restaurant. Th...
Location
Location
United States , Florence
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills
  • Motivates, coaches, and leads team members
  • Acts with integrity
  • keeps commitments
  • Contagious positive attitude
  • Ability to gain control during stressful situations
  • Exhibits a sense of urgency
  • Focuses on achieving results while having fun
  • Team player who can work well with others or independently
  • Frequently bend, twist at waist, kneel, squat, stand, and walk
Job Responsibility
Job Responsibility
  • Provides excellent guest service in a fast and friendly manner and coaches team members to do the same
  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
  • Assigns shift duties to team members and follows up to ensure completion
  • Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
  • Coaches team members to follow guidelines for food preparation and production management
  • Ensures product quality, food safety, and operational standards are met
  • Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift
  • Completes end of shift and end of day paperwork and counts as required
  • Communicates any discrepancies to immediate supervisor
  • Guarantees a safe environment for team members and guests by following all government laws and safety codes
What we offer
What we offer
  • Unlimited tip pooling
  • Medical, Dental, Vision, Term Life and AD&D plans
  • Flexible spending and health savings accounts (FT)
  • Vacation paid time off
  • Company holidays paid at time and a half
  • Matching 401(k)
  • Tuition Reimbursement
  • Stock Purchase Plan
  • Employee Discount Program
  • Discount Meal Benefit
  • Fulltime
Read More
Arrow Right