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We are seeking a highly organized, structured, and professional switchboard Receptionist to join our client's team in Leicester. This role is perfect for someone who excels in delivering exceptional customer service and can manage a variety of administrative tasks efficiently.
Job Responsibility:
Client Reception: Ensure all clients receive a warm welcome and the highest quality service to make the best first impression possible
Administrative Duties: Perform general admin tasks including scanning, photocopying, and other ad hoc duties
Workload Management: Manage all workloads efficiently and profitably, adhering to the company's procedures
Customer Service: Deliver an excellent level of customer service, managing and exceeding client expectations, and responding to all ad hoc queries in a timely manner
Team Support: Provide cover for team members in their absence
Switchboard Management: Answer all calls in a timely manner and transfer them efficiently
Meeting Room Organization: Ensure meeting rooms are tidy, stocked appropriately, and arrange catering for on-site events, training sessions, or meetings
Consumables Management: Maintain stocks of consumables such as biscuits, chocolates, and mints, replenishing as necessary
Requirements:
Excellent telephone manner
Strong organizational skills
Ability to manage multiple tasks efficiently
Professional demeanor and appearance
Exceptional customer service skills
What we offer:
Work for a market leader in a relaxed working environment
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