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Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced IT Quality Assurance professional to join our Boston-based Information Technology Team. BHSI provides commercial property, casualty, healthcare professional liability, surety, executive, and professional lines insurance to global customers. We are creating and supporting multiple complex applications within BHSI and are seeking candidates with Enterprise Application IT experience. An ideal candidate will have hands-on experience testing on the Duck Creek platform and a strong background in commercial P&C insurance underwriting or claims IT experience. Candidate should be very interested in solving hard problems and providing testing solutions, enjoy a multicultural environment, and bring creative energy to their work. The Quality Assurance Analyst role is accountable for engaging business users and IT team members throughout the lifecycle of projects and supporting releases to production. In this role, you will actively engage and work with onsite and offshore consulting partners in executing our Quality Assurance activities.
Job Responsibility:
Play a hands-on role in system integration & regression testing for key initiatives (test planning, design, execution, defect management, and reporting)
Participate in the overall test planning and execution for any given release or project
In-depth requirements and user stories analysis, devising detailed test scenarios for effective execution
Engage with business analyst teams to understand new requirements and collaborate with developer teams to actively troubleshoot bugs
Collaborate with peers and management to develop process standards and/or enhancements to prevent the re-occurrence of defects/bugs
Engage directly with business users during User Acceptance Testing to facilitate validation and troubleshoot user feedback
Work closely with onsite analysts and offshore testing partners to develop and execute test cases
Requirements:
Minimum of 4 years IT Quality Assurance experience or experience in a similar field
Experience in QA roles supporting complex systems development or packaged software implementation efforts
Hands-on style with strong problem-solving abilities and a keen attention to detail
Strong conceptual thinking skills, creativity, and flexibility
Excellent verbal and written communication skills and the ability to interact professionally with diverse executives, subject matter experts, and vendor resources
A strong understanding of the E2E software development process and system development lifecycle, including E2E testing
Highly organized and able to prioritize and track multiple deliverables
Experience working in Agile or waterfall projects
Team collaboration: within QA, the broader IT team, and internal business stakeholders
Knowledge of defect management tools such as Jira, DevOps, Quality Center, or any other defect tool
Nice to have:
Knowledge in creating and maintaining an automated test suite, including UI and API
Some business background in Commercial P&C Insurance Underwriting or Claims functions
Prior experience with the Duck Creek Platform or equivalent P&C system
ISO expertise
What we offer:
Comprehensive Health, Dental and Vision benefits
Disability Insurance (both short-term and long-term)
Life Insurance (for you and your family)
Accidental Death & Dismemberment Insurance (for you and your family)
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