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At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. What Makes This Opportunity Exciting? Are you a seasoned professional with a track record in insurance claims? As an Experienced Claims Specialist at GEICO, you’ll leverage your expertise to manage cases and contribute to your team’s success. You’ll be at the heart of our commitment to outstanding customer service. You’ll manage multiple steps impacting the claims life cycle, providing guidance, support, and solutions to policyholders during times of uncertainty. Your expertise and compassion will make a meaningful impact on their lives while contributing to GEICO’s reputation for excellence.
Job Responsibility:
Claims Processing: Efficiently and accurately handle insurance claims, ensuring adherence to company policies and procedures
Customer Service: Communicate professionally and empathetically with customers, addressing concerns and questions about their claims
Investigation: Conduct thorough investigations to determine the extent of coverage and assess any potential fraud
Make a real difference by resolving issues and enhancing customer satisfaction
Requirements:
A passion for providing outstanding customer service
Strong interpersonal, communication, and problem-solving skills
Adaptability and attention to detail in a dynamic environment
2+ years of prior claims experience in the insurance industry
Active Texas All-Lines Adjuster License (4-20) required
High School Diploma required
Ability to prioritize and multi-task, while navigating through multiple business applications
Computer proficiency, including familiarity with Microsoft Office Suite
Flexibility to work evenings, weekends, and holidays as needed
Nice to have:
Preferred 2+ years of Auto Liability Claims Experience
College degree (2-4 year) preferred
What we offer:
Sign-On Bonuses: $1,500 for active Texas All-Lines Adjuster License (4-20)
Evening Shift Differentials: Earn a +10% pay differential for eligible shifts
Weekend Shift Differentials: Earn a +20% pay differential for eligible shifts
Health & Wellness: Comprehensive healthcare and well-being support available on Day 1
401(k) Match: 100% match up to 6% of eligible earnings, vested immediately
Continuing education at no cost to you
Leadership development programs and hundreds of eLearning courses
Access to GEICO Strive Program, providing associates with tuition assistance
Workplace Flexibility: GEICO Flex Program offers up to four additional weeks of remote work annually