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We are looking for a Casino Cashier who holds a valid UK Gaming Licence (PFL). The Casino Cashier is responsible for handling all monetary transactions within the casino cage, including exchanging chips for cash, processing debit card transactions, redeeming tickets, and maintaining accurate financial records. The role requires exceptional attention to detail, customer service skills, and adherence to gaming regulations and internal controls.
Job Responsibility
Observe conditions and requirements of Cashdesk Procedure Manual and relevant legislation
Ensure Company records and paperwork are accurately completed
Investigate queries from head office or in-house
Carry out all cash and electronic transactions including exchanges, chip redemptions, debit transactions, ATM, and payouts
Exchange chips, tokens, and tickets for cash accurately and efficiently
Handle customer buy-ins and payouts following cashdesk procedures
Update points/player tracking for customers
Maintain all ATMs
Process all banking
Verify and record all financial transactions in the casino’s accounting system
Ensure compliance with gaming regulations, AML laws, and casino security procedures
Assist with count operations including counting and securing large sums of cash
Provide excellent customer service addressing guest inquiries and resolving minor disputes
Report suspicious activities or policy violations to supervisors immediately
Maintain confidentiality and integrity when handling customer and financial information
Requirements
Valid UK Gaming Licence (PFL)
Excellent attention to detail
Customer service skills
Adherence to gaming regulations and internal controls
Must be aged 18 or above
Right to work in the UK
Flexibility to work nights, evenings, weekends and shifts
What we offer
Discounts and perks across travel, retail, hospitality and wellbeing
Company pension scheme and life insurance cover
Discount on Food and non-alcoholic beverages across all venues