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We are looking for a Casino Cashier who holds a valid UK Gaming Licence (PFL). The Casino Cashier is responsible for handling all monetary transactions within the casino cage, including exchanging chips for cash, processing debit card transactions, redeeming tickets, and maintaining accurate financial records. The role requires exceptional attention to detail, customer service skills, and adherence to gaming regulations and internal controls.
Job Responsibility
Observe the conditions and requirements of the Cashdesk Procedure Manual, Guidelines, directives and provisions of relevant legislation
Ensure that all Company records and paperwork is accurately and comprehensively completed in accordance with Company procedures and accounting guidelines and reporting errors and omissions to your manager
Investigating queries from head office or in-house
Carry out all cash and electronic transactions including exchanges, chip redemptions, debit transactions, ATM, and payouts
Exchange chips, tokens, and tickets for cash accurately and efficiently
Handle customer buy-ins and payouts while following cashdesk procedures
Updating points/player tracking for customers
Maintaining all ATMs
Processing all banking
Verify and record all financial transactions in the casino’s accounting system
Ensure compliance with gaming regulations, anti-money-laundering (AML) laws, and casino security procedures
Assist with count operations, including counting and securing large sums of cash
Provide excellent customer service, addressing guest inquiries and resolving minor disputes professionally
Report suspicious activities or policy violations to supervisors immediately
Maintain confidentiality and integrity when handling customer and financial information
Requirements
Valid UK Gaming Licence (PFL)
Excellent attention to detail
Customer service skills
Adherence to gaming regulations and internal controls