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We are looking for a Casino Cashier who holds a valid UK Gaming Licence (PFL). The Casino Cashier is responsible for handling all monetary transactions within the casino cage, including exchanging chips for cash, processing debit card transactions, redeeming tickets, and maintaining accurate financial records. The role requires exceptional attention to detail, customer service skills, and adherence to gaming regulations and internal controls.
Job Responsibility
Handle all monetary transactions within the casino cage
Exchange chips for cash
Process debit card transactions
Redeem tickets
Maintain accurate financial records
Observe conditions and requirements of Cashdesk Procedure Manual
Ensure Company records and paperwork accurately completed
Investigate queries from head office or in-house
Carry out all cash and electronic transactions including exchanges, chip redemptions, debit transactions, ATM, and payouts
Handle customer buy-ins and payouts
Update points/player tracking for customers
Maintain all ATMs
Process all banking
Verify and record all financial transactions in casino's accounting system
Ensure compliance with gaming regulations, AML laws, and casino security procedures
Assist with count operations
Provide excellent customer service
Report suspicious activities or policy violations
Maintain confidentiality and integrity
Requirements
Valid UK Gaming Licence (PFL)
Must be aged 18 or above
Have the right to work in the UK
Exceptional attention to detail
Customer service skills
Adherence to gaming regulations and internal controls
What we offer
50% off food and beverages in all UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans
Employee assistance program: confidential helpline providing 24/7 advice and counselling