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Metropolitan Gaming is about more than the games or the buzz of the venue. It’s about energy. Atmosphere. Service that’s sharp and in sync with the moment. Driven by people, we’re a diverse, close-knit team who back each other, celebrate wins and create great experiences together. If you’re upbeat, curious and ready to get involved, you’ll feel at home here. Personality matters. Every shift is a chance to make your mark.
Job Responsibility
Handle all monetary transactions within the casino cage
Exchange chips for cash
Process debit card transactions
Redeem tickets
Maintain accurate financial records
Observe Cashdesk Procedure Manual
Complete Company records
Investigate queries from head office
Carry out cash and electronic transactions
Handle customer buy-ins and payouts
Update points/player tracking
Maintain all ATMs
Process all banking
Verify and record financial transactions
Ensure compliance with gaming regulations and AML laws
Assist with count operations
Provide excellent customer service
Report suspicious activities
Maintain confidentiality
Requirements
Valid UK Gaming Licence (PFL)
Attention to detail
Customer service skills
Adherence to gaming regulations and internal controls
Aged 18 or above
Right to work in the UK
Flexible scheduling for nights, evenings, weekends
What we offer
Service charge and tips
Enhanced pay after midnight
Discounts and perks across travel, retail, hospitality and wellbeing