CrawlJobs Logo

Experience Strategist

zu.com Logo

zu.com communications

Location Icon

Location:
Canada , Saskatoon

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As an Experience Strategist, you connect the dots between user needs, business goals, and actionable design opportunities. You thrive on solving complex problems, aligning diverse teams, and championing a human-centered approach that drives meaningful change. Equal parts researcher, facilitator, and problem solver, you bring clarity and direction to every stage of the process, helping clients move from uncertainty to insight. The Experience Strategist is a key partner in guiding clients through discovery, insight gathering, and strategic planning. Highly skilled in uncovering opportunities, mapping user journeys, structuring information, and facilitating collaborative workshops, you help teams identify the right problems to solve and shape solutions that align with both user needs and business objectives. While you may not be crafting the final UI, your knowledge of design principles and tools enables you to collaborate seamlessly with designers, developers, and stakeholders, ensuring ideas are both inspiring and executable.

Job Responsibility:

  • Plan and conduct qualitative and quantitative user research: interviews, surveys, contextual inquiry, and usability testing
  • Analyze findings and translate them into actionable insights, opportunity areas, and strategic recommendations
  • Conduct market and competitive analyses to inform broader experience and service strategies
  • Lead design thinking sessions, co-creation workshops, and stakeholder alignment activities to surface needs and prioritize ideas
  • Craft compelling user journeys, service blueprints, and personas that articulate the end-to-end experience
  • Define clear user stories and requirements that guide downstream design and development work
  • Structure complex information ecosystems into clear site maps, content strategies, and user flows
  • Ensure IA aligns with user mental models and supports intuitive navigation and usability
  • Create content strategies that align with information architecture to support seamless, intuitive experiences across complex systems
  • Guide clients with actionable recommendations on content vision, governance, user flows, and structured content models (such as content tables and reusable templates)
  • Collaborate closely with UX/UI designers, content creators, developers, and project managers to bring strategies to life
  • Provide strategic oversight to ensure execution stays grounded in research insights and experience principles
  • Serve as a trusted advisor to clients, communicating strategic recommendations and fostering buy-in

Requirements:

  • 3-5 years proven experience as a Design Strategist, UX Designer, Service Designer, UX Researcher, Analyst or similar strategic role in an agency, consultancy, or in-house
  • Education or training in UX, ideally supported by a certificate or coursework in UX/UI Design, UX Research, HCI, CUA, or a related discipline (Neilsen Norman, AJ & Smart, Human Factors International, IDEO, etc)
  • Demonstrated ability to lead user research, facilitate collaborative sessions, and deliver actionable design strategies
  • Expertise in human-centered design, information architecture, and journey mapping for complex products or services
  • Strong presentation and facilitation skills with the ability to align and influence stakeholders from multiple disciplines
  • Excellent written, visual, and verbal communication skills
  • you can distill complexity into clarity
  • Familiarity with tools like Miro, Figma, or other mapping/prototyping tools is a plus, but not required for day-to-day work
  • Comfortable working across industries and adapting to varied client needs and levels of design maturity
  • A user focus and ability to prioritize user needs and usability principles in all design decisions, ensuring that the product is intuitive and user-friendly
  • Self-driven, team oriented, and able to articulate your opinions and design decisions internally and externally
  • Must work well with ambiguity and have the ability to improvise without sacrificing strategic value

Nice to have:

  • Experience designing service blueprints and systems maps
  • Working knowledge of accessibility standards and inclusive design best practices
  • Familiarity with agile workflows and cross-functional team dynamics
What we offer:
  • Comprehensive mental health benefits, including unlimited mental health practitioner spending
  • Competitive salaries
  • Flexible work schedule
  • Work abroad for 30 days
  • Safe Ride Home program
  • A culture like no other

Additional Information:

Job Posted:
December 14, 2025

Icon
zu.com communications - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Experience Strategist

Consumer Experience Strategist

The Consumer Experience (CX) Strategy lead provides the end-to-end consumer expe...
Location
Location
United States , Cambridge, MA OR Morristown, NJ
Salary
Salary:
65.00 - 75.00 USD / Hour
aquent.com Logo
Aquent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent work experience in Design, HCI, MBA or related field
  • 7+ years of hands-on CX/UX strategist at a large global enterprise experience, agency, consulting or Start-up/scale-up is a must, in the context of digital product or software design
  • Solid understanding of how to create, measure and refine consumer experience strategy based on user research, human factors, customer feedback and market data
  • Embody a strong and effective user’s point of view inside the organization
  • Familiarity with pharma/health technology is a plus
  • English communication skills on a professional level (verbal and written) for candidates out of USA
Job Responsibility
Job Responsibility
  • Deliver CX strategy across digital products for the organization: define plans, principles, based on research and insights and measurement frameworks
  • Ensure CX Strategy meets agreed upon milestones, mitigating risk and maximizing process efficiency
  • Work closely with direct and indirect team members to define, document, share and maintain our overall user experience strategy, rollout, and operations for our clients products and digital solutions
  • Reallocate resources appropriately to deliver on priorities under tight deadlines
  • responsible for leading a team of CX Strategy employees and contractors
  • Mentor, share and empower the team to stay informed of changes in the industry, constantly learn and grow as a CX Strategist
  • Embody excellence in consumer experience at all level and influence product and service strategy direction
  • Influential leader representing CX Strategy across the business and corporate, including product and service development functions
  • Integrate CX Strategy within the Consumer Experience and digital development process and be an advocate for CX within Digital, partner organizations and stakeholder groups
  • Affect deep levels of change in terms of how CX functions with its peers in Global Business Units, R&D, Corporate and Engineering
What we offer
What we offer
  • medical health insurance and dental insurance
  • life insurance
  • eligibility to participate in 401k plan with company match (if applicable)
Read More
Arrow Right

Senior Strategist - Product / Experience Strategy

frog Strategists are the architects of business value, weaving the thread betwee...
Location
Location
United States , San Francisco
Salary
Salary:
120000.00 - 155000.00 USD / Year
frog.co Logo
frog
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in strategy consulting, corporate innovation, product management, product marketing, design research or a related field
  • An interest in new experiences, products, technologies, consumer and cultural trends
  • Passion for collaborating with cross-disciplinary teams
  • Experience delivering products and experiences from early concept to market launch
  • Ability to quickly form and succinctly convey a point of view
Job Responsibility
Job Responsibility
  • Design, conduct and synthesize mixed-methods research
  • Synthesize research with insights on opportunities
  • Define solutions that answer client’s business objectives and user needs
  • Evaluate the business impact of potential product and experience decisions
  • Facilitate collaboration, co-creation and alignment around vision, strategy and execution
What we offer
What we offer
  • Paid time off
  • Medical/dental/vision insurance
  • 401(k)
  • Other benefits to eligible employees
  • Fulltime
Read More
Arrow Right

Senior UX Strategist

Are you passionate about creating seamless user experiences and have a knack for...
Location
Location
United States , Houston
Salary
Salary:
Not provided
adcetera.com Logo
Adcetera
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in human-Computer Interaction, design, or related field
  • Strong client presentation skills with the ability to communicate complex ideas effectively relaxing industry, user experience, SEO, web, and technical best practices
  • Knowledge of UX principles and methodologies
  • Proficiency in UX and prototyping tools such as Figma
  • Understanding of user research techniques and usability testing
Job Responsibility
Job Responsibility
  • Collaborate with cross-functional teams to understand user needs and business objectives
  • Conduct user research, interviews, and surveys to gather insights
  • Create surveys, sitemaps, wireframes, and user flows to communicate web hierarchy and functional ideas
  • Develop compelling presentations to communicate UX strategies and recommendations
  • Advocate for user-centered principles and best practices
What we offer
What we offer
  • Fun-loving and casual team environment
  • Convenient office in midtown Houston
  • Large integrated agency with stable work and work environment
  • Large and stable client list
  • Competitive salary
  • Discretionary bonus plan
  • Excellent growth and training programs for career development
  • 100% employee health insurance coverage
  • Generous paid time off policy
  • Internal promotion strategy
  • Fulltime
Read More
Arrow Right

SEO Strategist

Are you ready to drive the digital presence of a global leader in architecture a...
Location
Location
Italy , Bari; Milano
Salary
Salary:
Not provided
archiproducts.com Logo
Archiproducts
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as an SEO Strategist, SEO Manager, or similar role, preferably within a global or large-scale company
  • Deep understanding of SEO best practices, including technical SEO, on-page, and off-page strategies
  • Strong knowledge of SEO tools (e.g., Google Search Console, SEMrush, Ahrefs, Screaming Frog) and web analytics platforms (e.g., Google Analytics)
  • Data-driven mindset, with the ability to translate complex SEO data into actionable insights and recommendations
  • Experience in international SEO and optimizing for multilingual websites, with an understanding of global search engine behavior
  • Strong collaboration skills to work effectively with content, development, and marketing teams
  • Analytical thinker, able to solve problems creatively and make decisions based on data and best practices
  • 5 YEARS
Job Responsibility
Job Responsibility
  • Develop and execute a global SEO strategy: Define and implement a robust SEO plan that increases organic traffic, improves SERP rankings, and boosts our overall digital visibility
  • Keyword Research & Optimization: Conduct extensive keyword research to identify high-impact opportunities across various markets, ensuring we are consistently visible for architecture and design-related searches
  • Technical SEO: Collaborate with developers to ensure best practices in site structure, page speed, crawlability, and mobile optimization. Lead technical audits and prioritize fixes to improve SEO performance
  • Content Strategy Alignment: Work closely with content creators to ensure all content is SEO-optimized and aligned with global search trends. Develop strategies for optimizing existing content and guiding new content creation
  • Link Building & Off-Page SEO: Lead efforts in link-building strategies to improve domain authority, working with PR and outreach teams to secure high-quality backlinks from reputable sources
  • SEO Analytics & Reporting: Use data-driven insights to track and report on key SEO metrics, including organic traffic, keyword rankings, bounce rates, and conversion rates. Provide regular updates to leadership on SEO performance and growth opportunities
  • International SEO: Optimize the platform for multiple languages and regions, ensuring SEO best practices are applied globally with a localized approach for each market
  • Collaboration: Work closely with cross-functional teams, including digital marketing, content, and development, to ensure SEO is embedded in all aspects of the business
  • SEO Tools & Budget: Manage a significant SEO budget to invest in the best tools, software, and resources for optimizing our SEO strategy. Continuously explore new tools and tactics to stay ahead of SEO trends and changes in algorithms.
What we offer
What we offer
  • We offer a generous budget for SEO tools and resources, and the freedom to shape the future of our global SEO strategy.
Read More
Arrow Right

Social Media Strategist

This is a client-facing position, serving as the day-to-day contact for clients ...
Location
Location
United States , Tallahassee
Salary
Salary:
Not provided
zimmerman.com Logo
The Zimmerman Agency
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in a social media strategist or similar role, preferably in an agency setting
  • Demonstrated success creating and executing social media campaigns for a range of clients/brands
  • Deep understanding of all major social platforms, algorithms, and best practices
  • Strong written, verbal, and presentation skills with a knack for storytelling
  • Track record of building excellent client relationships and providing exceptional service
  • Experience with paid social, social listening, analytics, and reporting tools (e.g., Sprout, Hootsuite, Sprinklr, Meta Business Suite, Google Analytics)
  • Ability to translate data into actionable strategies and recommendations
  • Collaborative team player who thrives in a fast-paced, dynamic environment
Job Responsibility
Job Responsibility
  • Develop and implement comprehensive social media strategies tailored to each client’s goals and audience
  • Serve as the primary point of contact for clients, providing expert counsel and regular updates
  • Plan, create, schedule, and publish content across key social platforms (Facebook, Instagram, Twitter/X, LinkedIn, TikTok, etc.)
  • Monitor social trends, audience insights, and competitive landscapes to identify opportunities
  • Lead and manage paid social campaigns, optimizing for performance
  • Analyze and report on campaign effectiveness, delivering actionable insights to clients
  • Work closely with creative, account, and media teams to ensure integrated marketing efforts
  • Proactively offer new ideas, emerging tools, and platform updates to elevate client programs
  • Manage multiple projects and deadlines with exceptional organization and attention to detail
What we offer
What we offer
  • Work with a talented, passionate team and a portfolio of outstanding clients
  • Be part of an innovative agency backed by the strength and resources of Omnicom
  • Enjoy a creative, collaborative, and growth-oriented environment
  • Competitive compensation and benefits package
Read More
Arrow Right

Forward Deployed Engineer Strategist

As a Forward Deployed Engineer Strategist, you'll work as part of a driven and c...
Location
Location
United States , San Francisco
Salary
Salary:
Not provided
elevenlabs.io Logo
ElevenLabs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working with customers in a technical capacity
  • Basic proficiency in Python and understanding of API integration
  • Excellent communication and problem-solving skills
  • A proven track record of taking ownership of complex projects and delivering results
  • Adaptability to work across different customer environments and technical use cases
  • Technical aptitude to quickly understand our voice and audio AI models and their applications
Job Responsibility
Job Responsibility
  • Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points
  • Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions
  • Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations
  • Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness
  • Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives
  • Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models
  • Build and deliver compelling demos of our voice and audio AI technology to new and existing customers
  • Scope out potential applications in new industries and expand our AI solutions across different sectors globally
  • Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions
  • Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies
What we offer
What we offer
  • Innovative culture
  • Growth paths
  • Learning & development: annual discretionary stipend
  • Social travel: annual discretionary stipend
  • Annual company offsite
  • Co-working: monthly co-working stipend
  • Fulltime
Read More
Arrow Right

Creative Strategist

As a freelance Creative Strategist at Spekk, you’ll be called upon to provide te...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
spekk.com Logo
Spekk
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A few years experience working as an agency strategist across different industries, preferably with a few products that involve a complex decision-making process for consumers
  • A portfolio showcasing a range of brand, campaign and/or content executions that are clearly anchored in a strategic insight or idea
  • Highly skilled at conceptual copywriting and presentation building
  • Excellent at translating strategy into copywriting and design briefs and supporting these specialists into bringing your vision through
  • In-depth understanding of social platforms and what makes audiences tick, primarily on Instagram and TikTok
Job Responsibility
Job Responsibility
  • Strategic Vision: Develop creative strategies that can shape the foundation of a brand platform/visual identity
  • Campaign Conceptualization: Lead the ideation and creation of captivating campaigns, turning product complexities into compelling stories that resonate across digital platforms
  • Content Ideation: Ideate and storyboard social-first content ideas that deliver on paid media objectives and feel culturally relevant and on-trend for today’s social feeds
  • Collaborative Excellence: Work seamlessly with cross-functional teams, including designers, copywriters, and account managers, to bring your strategic vision to life while aligning with client objectives
  • Market Insight: Stay informed about industry trends, consumer behaviours, and competitor activities to inform and optimise creative strategies for maximum impact
  • Data-Driven Creativity: Utilise data and insights to refine and optimise campaigns, ensuring a deep understanding of the audience and continuous improvement for our clients
What we offer
What we offer
  • Zero soulless campaign work for prehistoric multinationals
  • Work directly with Spekk partners and actual client decision-makers at young, high-growth start-ups
  • Your work will actually be made and pushed live within a matter of weeks
  • Work in a creative environment that is kind, supportive and fun
  • No egos, no red-tape
  • Best idea wins
  • Complete flexibility as to where and when you work
  • Fulltime
Read More
Arrow Right

Associate Strategy Director

Strategy Director Strategists at AKQA make our client’s business their business....
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a relevant strategy role within a creative agency or consultancy environment
  • Generalist strategist with significant experience in products, platforms, and data, complemented by strong experience or a keen interest in brand, marketing, and communications strategy
  • Insatiable curiosity and can observe and identify patterns, trends, and insights, turning research and data into effectiveness and performance
  • Lateral and creative thinker with the ability to make complex topics simple, and a passion for creativity, innovation, and compelling experiences
  • A robust understanding of user journeys, product ecosystems, and how to drive innovative solutions throughout the product lifecycle
  • Strong understanding of how business, brands, and consumers interact, and how technology is impacting their lives
  • Familiarity with the design, application, and analysis of a wide range of quantitative and qualitative research
  • Passionate about collaboration, open-minded, and experienced in working with people from diverse cultures
  • Understand the big picture and have a sharp attention to detail, while always striving for best-in-class work
Job Responsibility
Job Responsibility
  • Understand the client’s audiences, objectives, and priorities, and lead the definition of solutions to meet these needs
  • Execute research to distil and design insight that drives forward creative solutions to client brief objectives
  • Provide strategic direction for product design, digital platform development, and user experience, as well as brand, marketing, and communications initiatives, identifying key value propositions, user needs, and business value
  • Develop strategies that define the vision and roadmap for digital products and platforms, ensuring market differentiation and clear user value
  • Develop comprehensive strategies that detail tactics across the entire customer experience, encompassing brand communications, product lifecycle, and user journeys, translating strategic recommendations into actionable campaigns, product features, services, and experiences
  • Craft compelling narratives in presentations and to sell your work to clients, ensuring alignment of client objectives to strategic imperatives
  • Co-create closely with creative, experience, and technology teams to develop effective and performant solutions
  • Identify key opportunities to drive client value, satisfaction, and growth
  • Plan and lead client workshops and research sessions
  • Write briefs that provide clarity for creativity and collaborate to refine, align, and shape them into effective solutions
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy