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Experience Owner II

United States, Providence 64.00 - 65.00 USD / Hour · Job Posted May 04, 2026
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Requirements

  • 5+ years of product management experience, ideally with digital products in banking, fintech, contact center or AI/chatbot solutions
  • Proven ability to define product vision, build strategic roadmaps, and deliver customer-centric digital experiences
  • Strong skills in translating complex business and data needs into actionable product requirements
  • Proven success in launching AI-driven features that personalize user experiences and drive engagement
  • Familiarity with agile delivery practices and tools like Jira, Confluence and SharePoint
  • Experience in integrating financial data into customer-facing tools is highly desirable
  • Effective communication skills, both written and verbal to facilitate collaboration across multiple teams
  • Experience working with compliance, legal, and risk teams to ensure responsible use of financial data in customer experiences (desired but not required)
  • Strong analytical mindset with the ability to make data-driven decisions
  • Experience defining, monitoring and reporting on KPI's and OKR's
  • Experience working in fast paced, highly regulated, or customer focused environments

Nice to have

Experience working with compliance, legal, and risk teams to ensure responsible use of financial data in customer experiences

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