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Valtech Logo Valtech · IT - Software Development

Experience Operations Director

United Arab Emirates, Dubai · Job Posted March 22, 2026
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Job Description

We are looking for an Experience Operations Lead to take ownership of how experience design is delivered across projects. This role focuses on turning strong experience direction into high quality, well structured delivery. You will ensure that ideas hold up through the realities of timelines, tools, team dynamics, and technical constraints, without losing clarity or intent. You will define how delivery works, support teams in executing it, and ensure a consistent standard across all work.

Job Responsibility

  • Own the delivery of experience design work across projects and clients
  • Translate experience direction into clear and actionable plans
  • Ensure UX, UI, motion, and content outputs are consistent and high quality
  • Make decisions to maintain quality under real constraints
  • Protect the integrity of the experience through handover to engineering
  • Define how experience design is delivered across projects and programs
  • Establish clear standards for workflows, documentation, and quality
  • Work closely with leadership to shape delivery approaches
  • Balance quality, speed, and feasibility in day to day work
  • Establish scalable ways of working across teams and projects
  • Improve collaboration between design, product, and engineering
  • Define and apply documentation standards that teams can follow
  • Support delivery across geographies and with external partners
  • Create clarity in how work moves from concept to execution
  • Support designers in their day to day work
  • Manage resourcing, timelines, and coordination
  • Remove blockers so teams can focus on design
  • Help maintain consistency and quality across the team
  • Explore how AI and tools can improve workflows and delivery
  • Identify opportunities to automate and simplify work
  • Support the team in adopting new tools in a practical way
  • Continuously improve how the team works

Requirements

  • 8 or more years in digital design, product, or experience delivery
  • Strong hands on background across UX and UI
  • Experience leading delivery or improving design operations
  • Comfortable working with cross functional teams and clients
  • Strong understanding of UX and UI in real delivery environments
  • Clear sense of quality and attention to detail
  • Ability to structure work and create clarity in complex situations
  • Confident working with tools, documentation, and workflows
  • Calm and organized under pressure

Nice to have

  • Experience with design systems and scalable approaches
  • Understanding of front end, motion, or interaction design
  • Interest in using AI and modern tools to improve delivery

What we offer

  • Growth opportunities
  • A values-driven culture
  • International careers
  • The chance to shape the future of experience
  • Inclusion and accessibility support
  • Reasonable accommodations during the interview process
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