Experience Designer

• Draw together client, business and customer/end-user requirements, within an understanding of the technical delivery environment, to develop a blueprint for the solution
• Act as the user-centered glue that binds together business, creative, and technology into a harmonious collaboration—facilitating design workshops, working with multi-disciplinary teams to deliver award-winning, impactful work

• Apply solid user experience and usability principles while looking for opportunities to innovate
• Demonstrate excellent knowledge of all aspects of the UCD approach and the ability to apply them flexibly across a variety of project types
• Able to contribute at a high level to the overall strategic client approach, taking into account relevant marketplace, consumer and technology factors
• Able to use/introduce more advanced UCD techniques (rapid prototyping, remote testing etc.) to improve efficiency in the user experience process and the quality of the solution
• Able to develop solutions for a wide variety of touchpoints, platforms and devices including mobile, web, kiosk, social, physical, etc.
• Lead User Experience work streams on large-scale and complex projects
• Promote collaborative work practices, and identify opportunities to improve quality and increase efficiency through collaborative design
• Demonstrate cross-functional understanding
• clearly articulate purpose and value of other disciplines within Strategic Services, identifying when their input is needed
• Collaborate with the client and with various teams within AKQA. Ability to lead workshops and manage mid to senior stakeholders. Experience of nurturing client relationships
• Provide support, guidance and mentoring to junior members of the User Experience Team
• Take an active role in new business pitches where appropriate
• Expertise in understanding digital behaviours, cultural expectations and social networking (preferred experience with Asia or luxury industries)
• Fluent in English with a strong command of the language, both written and spoken
• A compelling portfolio of unique work that spans mediums, including: mobile applications, responsive web, product & service design
• Wide breadth of experience in your portfolio demonstrating skills across Research, Strategy, IA, Design and Testing. Experience with ethnographic research, ecosystem design, information architecture, and user testing and experience with innovation processes including Design Thinking workshops, Google Design Sprints, Business Model and/or Value Proposition canvas
• Expertise with prototyping tools such
• along with design tools such as Sketch & Figma
• Proven creative success working in collaborative, multi-functional teams
• Strong presentation skills, visual and written
• Breadth of cultural reference points

preferred experience with Asia or luxury industries