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Experience Design Leader

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Aquent

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Location:
United States, San Jose ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

80.75 - 89.72 USD / Hour
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Job Description:

Aquent is partnering with a leading global organization at the forefront of enhancing digital and physical user experiences. This innovative company is dedicated to creating seamless, impactful interactions that delight customers and drive significant business outcomes. They are recognized for their commitment to user-centered design, leveraging cutting-edge technology and deep industry expertise to solve complex challenges and set new standards in their field. We are seeking a visionary and highly experienced Experience Design Leader to join a dynamic team that is shaping the future of user interactions. This pivotal role offers the opportunity to lead transformative projects, influence strategic decisions at the highest levels, and directly impact the design and delivery of innovative products and services that reach a vast global audience. If you are passionate about pushing the boundaries of user experience and ready to make a significant mark, this is your chance to shine. As an Experience Design Leader, you will be instrumental in driving the evolution of complex user experiences across various platforms. You will be at the heart of problem resolution, applying your extensive functional expertise and industry knowledge to develop groundbreaking methods and improve processes. This role is not just about design; it’s about leadership, mentorship, and strategic influence, guiding initiatives that redefine how users interact with our client’s offerings.

Job Responsibility:

  • Leading complex projects that significantly enhance user experiences across diverse digital and physical platforms
  • Mentoring and guiding junior team members, fostering a culture of user-centered design excellence and continuous learning
  • Developing and articulating clear, compelling objectives that translate user insights into tangible results and meet organizational goals
  • Influencing critical decision-making processes at the senior leadership level, advocating for user needs and strategic design direction
  • Driving the design and support for key strategic experiences, ensuring content and design align with overarching business objectives
  • Performing highly complex design work for digital and physical products and services, leveraging extensive domain knowledge
  • Developing and delivering innovative strategies that benefit both customers and product users, setting new benchmarks for engagement
  • Leading major business projects that significantly impact the Experience Design function and broader organizational success
  • Designing, evaluating, and selecting process, product, and service improvements based on a thorough understanding of user and customer needs, coupled with deep industry trend analysis
  • Collaborating with cross-functional teams to implement global process improvements rooted in user insights

Requirements:

  • Minimum of 12 years of relevant work experience in user experience design or a related field
  • Bachelor’s degree or equivalent practical experience
  • Demonstrated ability to design, evaluate, and select process, product, and service improvements based on a thorough understanding of user and customer needs and industry trends
  • Proven track record of collaborating effectively with diverse teams to implement global process improvements based on user insights, coupled with experience mentoring junior team members in user-centered design practices
  • Exceptional ability to influence decision-making at the senior leadership level, driving strategic alignment and adoption of design principles
  • Extensive business expertise in performing highly complex digital and physical product and service design
  • Strong leadership capabilities with experience leading major business projects within an Experience Design context
  • Excellent communication, problem-solving, and teamwork skills
What we offer:
  • subsidized health, vision, and dental plans
  • paid sick leave
  • retirement plans with a match
  • free online training through Aquent Gymnasium

Additional Information:

Job Posted:
December 19, 2025

Work Type:
Remote work
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