Experience Design Leader Job at Aquent (San Jose)

Director, Product Design - AI in Experience Design

The Experience Design (XD) team at Capital One is at the forefront of enriching ...

Location

United States , McLean, Virginia

Salary:

230400.00 - 286900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 8 years of experience in a product design role

Job Responsibility

Responsible for building and owning the roadmaps across AI tooling, AI-enabled design process evolution, and AI-centric talent upskilling across Design at Capital One
Drive transformative efficiency by architecting and scaling AI-driven design processes and tooling—including Claude, Gemini, and assistive IDEs—across the organization's highly matrixed environment
Leverage established expertise and leadership in product design to elevate the quality and maturity of the design practice at Capital One
Shape product direction and outcomes by leveraging deep product design expertise, user insights, and an understanding of the business
Recognize and pursue opportunities where customer needs and business goals coincide
Demonstrate a mastery of products, processes, customers, competitors and broader industry trends
Drive cross-functional groups in thinking creatively about potential solutions, illuminating potential pitfalls and fostering shared learnings
Connect the dots across the organization, proactively bringing together executive partners in ways that drive more coherent experiences
Present work to executive leaders and stakeholders, modeling a strategic human-centered approach

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

Creative Director, Experience Design

Location

United States , New York

Salary:

175000.00 - 225000.00 USD / Year

80Twenty

Expiration Date

Until further notice

Requirements

8–15+ years in brand, digital, or integrated creative roles with a portfolio demonstrating conceptual excellence and experiential thinking
Demonstrated ability to direct the emotional flow of user journeys and shape interaction and motion language
Comfortable reviewing Figma files, prototypes, and digital layouts
able to provide meaningful creative feedback on interface and interaction patterns
Strong understanding of responsive behavior, component systems, and what is buildable — and where to push for creative ambition
Experience leading brand systems and digital experiences end-to-end, from concept through launch
Clear communicator with C-suite presence and strong presentation and storytelling skills
Collaborative leader who can work across disciplines — UX, content, and engineering — without losing creative authority
Commitment to accessibility, simplicity, and user clarity as core creative principles

Job Responsibility

Lead conceptual development across brand, web, and CX programs — establishing the creative north star for each engagement
Translate brand platforms into experiential, visual, and narrative systems that scale across digital touchpoints
Shape tone, mood, interaction feel, and experience personality
define the emotional arc of user journeys and interactions
Direct motion language — transitions, reveals, and micro-interactions — that bring brand ideas to life
Review and shape wireframes and prototypes for narrative alignment and creative integrity
Partner with the UX/UI Lead, who owns IA, flows, and interface, to ensure ideas scale into structure without losing creative intent
Collaborate with writers on messaging, narrative, and tone of voice across all deliverables
Present and sell creative vision to senior decision-makers and clients with confidence and persuasion
Maintain creative fidelity through the design-to-development handoff and QA process

What we offer

Full benefits package
details available upon engagement

Fulltime

Graphic Design Leader

As the Graphic Design Leader for IKEA Australia & New Zealand, you will play a v...

Location

Australia , Tempe

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Formal qualifications in Graphic Design or equivalent
Minimum 5 years of experience in Graphic Design and delivering results with a proven track record in creating effective design solutions and your ability to execute projects successfully from concept to completion
Experience from retail, preferably home furnishing sector
Experience in planning, driving output and measuring performance in a business context, with demonstrated ability to work strategically, manage projects effectively, and use data-driven insights to continuously improve design outcomes

Job Responsibility

Design and implement both physical and digital graphic design concepts that showcase the IKEA visual and verbal identity
Create visually stimulating and engaging retail experiences that inspire product discovery and purchase, add value for customers and trigger their home furnishing interest
Influence and coach graphic design co-workers at stores through a matrix relationship to ensure communication needs during the customer experience are met, by providing relevant content, at the right place, in appealing and easy to understand formats
Measure performance of graphic design by conducting functional reviews in order to identify improvement areas, maximise efficiency and effectiveness and support competence development
Act as a member of the Home Furnishing and Retail Design team and proactively contributes to plans and output in order to deliver to the common objectives and goals
Actively cooperate with all key stakeholders within Growth & Marketing and beyond to secure integration, common focus and to maximise impact (for example Digital, Customer Fulfilment, Business Navigation Operations and Finance, People, Sustainability & Communication)
Drive an open and sharing climate, act as a role model of the IKEA values and contributes to the transformation of IKEA

Fulltime

Manager, Product Experience Design

Mastercard is a global technology company in the payments industry. Our mission ...

Location

United States , Purchase

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

You are a skilled champion of human-centred design
You're a Design Leader: You have a proven track record of leading product design initiatives, from understanding customer problems and validating solutions to crafting exceptional user experiences
Strategic Visionary: You excel at translating strategic direction into actionable plans, effectively mobilizing resources to achieve desired outcomes
Product Savvy: You possess a deep understanding of user experience, business objectives, and the technologies involved in creating well-rounded products
Industry Awareness: You stay informed about design best practices across multiple industries, continuously seeking inspiration and innovation
Design Thinking: You actively advocate for and utilize Design Thinking methodology, boasting a successful track record of bringing products to market using this approach
Human-Centred Approach: You champion an inclusive, people-centric, and data-driven design philosophy, valuing both qualitative and quantitative research methodologies
Critical Thinker & Problem Solver: You possess a sharp mind that questions the status quo, constantly seeking ways to improve and optimize solutions
Quality Driven: You have a proven history of delivering high-quality work that consistently meets or exceeds established standards

Job Responsibility

Customer Experience Champion: Collaborate with product, engineering, and stakeholders to ensure a consistent, unified, and high-quality customer experience across all touchpoints
Design Strategy Leadership: Prioritize design initiatives, address roadblocks, and provide clear direction as the central design voice during planning
Fostering Collaboration & Innovation: Drive teamwork by hosting design workshops and reviews, involving partners, and creating collaborative opportunities to cultivate innovation
Project Management Expertise: Manage complex design projects, overseeing scope, resource allocation, and timelines to deliver high-quality results that meet established goals
Design Language Guardian: Establish and enforce design standards, ensuring visual design and user experience (UX) decisions align with these standards for a cohesive brand experience
Design System Champion: Maintain and guard in the implementation of Made design system across all programs and products
Sales and Narrative: Provide design materials to win new business and create narratives for pitch teams
Quality Assurance: Review and approve design deliverables to maintain consistently high-quality standards

What we offer

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement

Fulltime

Omni Experience Leader

We deliver sustainable, extraordinary growth by creating a deliberate, unique, i...

Location

China , Shanghai

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Extensive knowledge of experience design methodologies, working with consumer trends and creating future state experiences in an omnichannel context
Broad knowledge of IKEA concept, brand objectives, values and vision
Broad knowledge of IKEA tools, processes and cycles
Broad knowledge of how to elevate and optimise the customer experience in an omnichannel reality across meeting points and external touchpoints to increase customer satisfaction, conversation and returning customers
Broad knowledge of how data, AI and insights about customer interactions with IKEA can be translated into seamless solutions
Good knowledge of change management methods and tools as well as stakeholder management
Broad knowledge of the IKEA omnichannel reality

Job Responsibility

Creating a seamless, unforgettable and rewarding omni experience across all channels to inspire customers to return and become loyal customers
Implement omni experience and customer experience frameworks into application in the Organization
Measure customer satisfaction of the omnichannel customer journey in order to identify opportunities for improvement of journeys across and within meeting points
Lead the development of excellence in all aspects of the omnichannel customer experience and oversee the implementation planning of BPL initiatives related to customer experience
Act as a member of the Customer Experience team, proactively contributing to improving the customer experience and delivering common objectives and goals, while taking the lead in unifying different country functions to work towards a common vision of a future state omnichannel experience

Fulltime

People Experience Leader

Shape People & Culture Across Vietnam Most Exciting Travel Brand. Are you a stra...

Location

Vietnam , Hanoi

Salary:

Not provided

Flight Centre Brand

Expiration Date

Until further notice

Requirements

6-8 years progressive HR experience with exposure to multiple HR disciplines
3-5 years in HR leadership roles
Solid knowledge of Vietnam employment law and compliance requirements
Strong operational HR background with developing strategic capabilities
Budget management experience
Excellent written and spoken English (essential)
Vietnamese language (essential)

Job Responsibility

Partner with Leadership: Build trusted relationships with the Vietnam Country Manager and leadership team
provide expert guidance on employee relations, performance management, and organizational matters
Drive Talent Strategy: Lead recruitment for managerial roles and above
build strategic partnerships with universities and training institutions
enhance our employer brand
Develop Our People: Design and deliver learning programs aligned to business priorities
build leadership capability
drive performance management with quality
Champion Culture: Embed Discova's unique culture across all markets
establish systematic employee listening

What we offer

Culture: Join Discova and Flight Centre Travel Group—certified Great Place to Work® across multiple regions with a team culture like no other in the travel industry
Travel Discounts: Exclusive rates for you, family and friends on flights, hotels, tours, cruises, travel insurance and more
Career Growth: Real opportunities across a global network of brands—we promote from within and invest in your development
Learning & Development: Access to LinkedIn Learning with 24,500+ courses
individualized development pathways
Recognition: Famous FCTG culture at Reward & Recognition events including Global Gathering and EOFY celebrations
Inclusive Workplace: We're an Equal Opportunity Employer welcoming diversity across race, ethnicity, religion, gender identity, sexual orientation, disability, and age
Give Back: Corporate Social Responsibility program
paid parental and volunteer leave
Sustainability: We're committed to protecting the environment essential to tourism's future

Fulltime

Group Leader Design and Drafting

Our Community Development team is looking for a Group Leader- Design and Draftin...

Location

Australia , Geelong

Salary:

Not provided

Stantec

Expiration Date

Until further notice

Requirements

Strong leadership experience in a design and/or drafting environment within an engineering consultancy, with a demonstrated ability to lead, inspire and develop multi‑disciplinary teams across multiple locations
A proven track record of driving standardisation, continuous improvement and innovation, particularly in design systems, workflows, templates, and digital delivery practices across a large or distributed team
Well‑developed people leadership capability, including experience with workforce planning, mentoring, coaching, performance management, talent development, succession planning and employee engagement
Extensive experience in civil, structural or community development design and drafting, including hands‑on knowledge of contemporary digital design tools, workflows and standards (e.g. Civil 3D, 12D, Revit, BIM/digital engineering environments)
Experience working with offshore or global delivery teams (or the capability to quickly develop this), including managing quality, communication, coordination and timelines across international teams
Strong commercial and project awareness, with the ability to balance quality, programme, budget and resourcing requirements across multiple concurrent projects
The ability to collaborate effectively across business lines, working closely with Project Managers, Practice Leaders, Digital Engineering teams, and global delivery centres to achieve consistent, high‑quality outcomes
Highly developed communication and stakeholder management skills, with the confidence to engage credibly with clients, industry partners, professional bodies and internal senior leaders
Commercially astute problem‑solving skills, with the ability to develop practical, client‑focused solutions and support business development activities including proposals, bidding, and client presentations
A strong alignment with values‑based leadership, demonstrating integrity, inclusiveness, accountability and a genuine commitment to health, safety, wellbeing, diversity and ethical practice

Job Responsibility

Drive the development and adoption of guidelines, standard drawings, design standards, training and marketing materials to improve the consistency and efficiency of our service delivery
Liaise with technical staff across CD and other business lines to help capture, disseminate and drive best practice across the business
Engagement with industry to maintain awareness of current standards and industry trends and to advocate for Stantec’s position as a thought leader
Assist in the development of skills in Pune to help grow our capacity and capability in those centres
Responsible for the team’s talent management lifecycle
Review and monitor staff to ensure that performance objectives are being met
Foster a success-oriented environment within the teams
Uphold a corporate culture that promotes ethical practices
Promote a happy, supportive, and inclusive culture
Manage performance and compensation of the teams through yearly employee performance reviews

What we offer

Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment
Option to purchase up to 4 weeks additional leave
Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning
Mentoring for your own development and the opportunity to mentor others
A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
Professional Memberships
Salary Continuance Insurance (SCI)
Mental Health and Wellbeing Programs
Service Recognition Awards
Employee Assistance Program

Fulltime

Group Leader Design and Drafting

About the role Our Community Development team is looking for a Group Leader- De...

Location

Australia , St. Leonards

Salary:

Not provided

Stantec

Expiration Date

Until further notice

Requirements

Strong leadership experience in a design and/or drafting environment within an engineering consultancy, with a demonstrated ability to lead, inspire and develop multi‑disciplinary teams across multiple locations
A proven track record of driving standardisation, continuous improvement and innovation, particularly in design systems, workflows, templates, and digital delivery practices across a large or distributed team
Well‑developed people leadership capability, including experience with workforce planning, mentoring, coaching, performance management, talent development, succession planning and employee engagement
Extensive experience in civil, structural or community development design and drafting, including hands‑on knowledge of contemporary digital design tools, workflows and standards (e.g. Civil 3D, 12D, Revit, BIM/digital engineering environments)
Experience working with offshore or global delivery teams (or the capability to quickly develop this), including managing quality, communication, coordination and timelines across international teams
Strong commercial and project awareness, with the ability to balance quality, programme, budget and resourcing requirements across multiple concurrent projects
The ability to collaborate effectively across business lines, working closely with Project Managers, Practice Leaders, Digital Engineering teams, and global delivery centres to achieve consistent, high‑quality outcomes
Highly developed communication and stakeholder management skills, with the confidence to engage credibly with clients, industry partners, professional bodies and internal senior leaders
Commercially astute problem‑solving skills, with the ability to develop practical, client‑focused solutions and support business development activities including proposals, bidding, and client presentations
A strong alignment with values‑based leadership, demonstrating integrity, inclusiveness, accountability and a genuine commitment to health, safety, wellbeing, diversity and ethical practice

Job Responsibility

Drive the development and adoption of guidelines, standard drawings, design standards, training and marketing materials to improve the consistency and efficiency of our service delivery
Liaise with technical staff across CD and other business lines to help capture, disseminate and drive best practice across the business
Engagement with industry to maintain awareness of current standards and industry trends and to advocate for Stantec’s position as a thought leader
Assist in the development of skills in Pune to help grow our capacity and capability in those centres
Responsible for the team’s talent management lifecycle
Review and monitor staff to ensure that performance objectives are being met
Foster a success-oriented environment within the teams
Uphold a corporate culture that promotes ethical practices
Promote a happy, supportive, and inclusive culture
Manage performance and compensation of the teams through yearly employee performance reviews

What we offer

Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment
Option to purchase up to 4 weeks additional leave
Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning
Mentoring for your own development and the opportunity to mentor others
A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
Professional Memberships
Salary Continuance Insurance (SCI)
Mental Health and Wellbeing Programs
Service Recognition Awards
Employee Assistance Program

Fulltime

Select Country

Experience Design Leader

Job Description

Job Responsibility

Requirements

What we offer

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