Experience Coordinator Job at Robert Half (Miami)

New

Lead Workplace Experience Coordinator

Rapid7 is seeking a highly motivated Lead Workplace Experience Coordinator to jo...

Location

United States , Boston

Salary:

28.00 - 38.00 USD / Hour

Rapid7

Expiration Date

Until further notice

Requirements

2-5 years of experience in workplace operations, facilities management, or corporate services, with significant experience managing office environments
Proven ability to lead teams or projects, and provide subject matter expertise
Strong analytical and problem-solving skills
able to interpret workplace data to drive solutions and influence decision-making
Excellent communication skills
able to convey operational information clearly to non-specialist stakeholders, as well as provide efficient and timely updates to REWE leadership
High degree of autonomy and accountability
able to anticipate challenges and act proactively
A collaborative, approachable, player-coach style with a passion for creating exceptional workplace experiences
willing to roll up your sleeves and comfortable working immersed in the day-to-day operations of a fast paced office environment

Job Responsibility

Oversee day-to-day workplace operations, ensuring the office is running smoothly and efficiently while also setting best practices for other locations
Manage vendor relationships, coordinate repairs & preventive maintenance, and oversee physical security programs while proactively identifying opportunities for cost savings and efficiency improvements
Lead the planning and execution of office-wide events, culture initiatives, and executive-level visits, ensuring seamless and memorable experiences
Lead office safety, security, emergency preparedness, and space planning initiatives, balancing employee experience with compliance and operational needs
Manage and forecast local operational expenditures (OpEx), reporting on spend and identifying opportunities for cost savings
Collaborate with local leadership, global workplace team, and other functional partners to align team initiatives with broader business needs
Embody our core values to foster a culture of excellence that drives meaningful impact and collective success

Fulltime

New

Customer Experience Coordinator

We are seeking a detail-oriented and customer-focused professional to join a col...

Location

United States , Denver

Salary:

Not provided

Beacon Hill

Expiration Date

Until further notice

Requirements

0-1 years of experience in a customer service, administrative, or operations-focused role
Strong attention to detail and organizational skills
Excellent written and verbal communication skills
Comfortable working in a fast-paced, team-oriented environment
Proficiency in Microsoft Office (Excel experience is a plus)
Bachelor's degree or equivalent experience preferred

Job Responsibility

Provide responsive, high-quality support to customers and internal partners
Communicate with customers via email and occasional phone outreach to address questions and resolve issues
Assist with tracking account activity, reviewing information for accuracy, and escalating discrepancies as needed
Support billing and reporting processes, ensuring timely and accurate documentation
Partner cross-functionally to resolve customer inquiries and maintain strong service delivery
Maintain organized records and monitor account status to identify and address potential issues
Contribute to team processes and provide updates on ongoing work

Fulltime

Patient Experience Coordinator

As the Patient Experience Coordinator, you will act as the dedicated point of co...

Location

United Kingdom , Buckhurst Hill

Salary:

27000.00 - 31000.00 GBP / Year

Life at Smart Dental Care

Expiration Date

July 07, 2026

Requirements

Has previous dental reception, treatment coordinator, or private healthcare experience
Demonstrates excellent communication and interpersonal skills
Has professional and confident telephone manners
Is highly organised, proactive, and detail-oriented
Is passionate about patient care and customer experience
Can work independently and as part of a team
Is confident discussing private treatment options and finance
Works well within a busy private practice environment
Is professional, reliable, and patient-focused
Has strong administrative and organisational skills

Job Responsibility

Act as the named single point of contact for patients throughout their treatment journey
Deliver exceptional front-of-house customer service and patient care
Answer inbound enquiries promptly and professionally
Respond to patient enquiries and voicemails within 24 hours
Contact every new referral within 24 hours of receipt during opening hours
Manage appointment scheduling efficiently and professionally
Document all patient interactions accurately within the CRM/PMS system
Ensure patients are fully informed before and after treatment appointments
Discuss private treatment plans and Care Plan membership options with eligible patients
Take deposits and coordinate booking of treatment appointments

What we offer

Competitive salary of £27,000-£31,000 depending on experience
Quarterly performance bonus tied to patient experience, conversion, and retention metrics
Modern private specialist clinic environment
Supportive management and friendly team culture
Professional development and training opportunities
Career progression within a growing private practice
Opportunity to play a key role in patient satisfaction and practice growth

Fulltime

Workplace Experience Coordinator

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required, along with 2-3 years of experience in front desk support, workplace services, office coordination, or a related setting
Demonstrated ability to work within established procedures while handling a variety of office processes, service requests, and operational tasks
Strong customer service skills with the ability to communicate clearly and professionally with employees, visitors, vendors, and internal teams
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, for daily coordination, communication, and documentation
Solid organizational skills with careful attention to detail and the ability to manage multiple priorities in a busy office environment
Sound judgment and problem-solving ability, including selecting practical solutions to routine and moderately complex issues independently

Job Responsibility

Welcome visitors and staff in a courteous manner, manage sign-in activity, provide access credentials, and guide guests in accordance with site security practices
Coordinate visitor-related arrangements, including parking access, meeting support, and hospitality requests to ensure a positive on-site experience
Oversee incoming and outgoing mail, package handling, scanning, and print support so office communications and materials are processed accurately and on time
Submit and monitor janitorial and maintenance requests, partner with vendors or building support teams, and follow through on workplace issues until resolved
Provide day-to-day administrative assistance such as ordering and organizing office supplies, preparing meeting spaces, and helping maintain shared equipment
Create and format workplace or client-facing documents and materials that align with brand and presentation standards
Respond to questions, service concerns, and workplace issues from employees, guests, and colleagues, escalating matters when additional support is needed
Follow site-specific emergency and safety procedures and communicate with appropriate contacts to support building security and occupant well-being

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Workplace Experience Coordinator

We are looking for a proactive Workplace Experience Coordinator (Part Time) to s...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in office coordination, reception, workplace support, or a similar administrative role
Ability to manage front-desk responsibilities while maintaining a detail-oriented and service-oriented presence
Comfortable handling inbound phone calls, visitor interaction, and routine clerical assignments with accuracy
Experience scanning, organizing, and maintaining documents in both physical and digital formats
Strong communication and interpersonal skills with the ability to respond effectively to employee needs
Highly organized, dependable, and capable of working independently during onsite coverage days
Available to work onsite in Los Angeles, California three days per week on Tuesday, Wednesday, and Thursday

Job Responsibility

Welcome visitors and employees, manage the front desk experience, and serve as a reliable first point of contact for onsite workplace support
Answer incoming calls, direct inquiries appropriately, and ensure messages are handled promptly and professionally
Coordinate day-to-day office activities by maintaining organized common areas, supporting meeting readiness, and anticipating workplace needs before issues arise
Perform clerical and administrative tasks such as filing, record handling, data organization, and general office support
Scan, sort, and manage physical and digital documents to maintain accurate and accessible records
Communicate clearly with employees, vendors, and internal stakeholders to support smooth onsite operations and timely issue resolution
Use sound judgment and resourcefulness to address unexpected office requests and keep daily workplace services running efficiently

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Parttime

Workplace Experience Coordinator

Our client is seeking a detail oriented and customer-focused Workplace Experienc...

Location

United States , Mountain View

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3–5 years of experience in workplace services, hospitality, office coordination, facilities, or customer service environments
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
detail oriented demeanor with strong customer service skills
Ability to work effectively within a team-oriented environment
Comfortable handling high levels of client and employee interaction
High School Diploma or GED required
Proficiency with Microsoft Office Suite and basic computer skills

Job Responsibility

Serve as the first point of contact for employees, visitors, and vendors entering the facility
Provide a welcoming and detail oriented front desk experience
Issue visitor badges and parking passes while following building security procedures
Coordinate workplace services including office supply management, mail services, and onboarding support
Organize and manage on-site meetings and events, including room setup, breakdown, and supply coordination
Assist with communications and employee engagement activities
Coordinate janitorial and maintenance requests through internal systems
Respond to employee and guest inquiries in a detail oriented and customer-service-oriented manner
Support event logistics and collaborate closely with internal teams and vendors
Maintain a clean, organized, and detail oriented workplace environment

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Client Experience Coordinator

There’s a difference between customer service and client experience—and this rol...

Location

United States , Rancho Santa Fe

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2–4 years of customer service, client services, or administrative experience
Strong written and verbal communication skills
Ability to manage multiple priorities and deadlines
CRM Systems: Salesforce, HubSpot, or similar (preferred)
Microsoft Office: Outlook, Excel, Word (required)
Scheduling and coordination tools (required)
High attention to detail and organization
Strong problem-solving and follow-through
Ability to remain professional in fast-paced environments

Job Responsibility

Serve as the primary point of contact for client inquiries via phone, email, and in-person interactions
Coordinate scheduling, confirmations, and follow-ups to ensure a seamless client experience
Maintain and update client records within CRM systems
Collaborate with internal teams to resolve issues and ensure timely service delivery
Track open requests and proactively follow up to ensure completion
Assist with reporting, documentation, and administrative tracking
Support process improvements to enhance client experience and efficiency

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Employee Experience Coordinator

We’re looking for a people-loving, high-energy Employee Experience Coordinator t...

Location

Ireland , Dublin

Salary:

Not provided

Smartbox Group

Expiration Date

Until further notice

Requirements

A third-level degree is welcome — HR is an advantage but not essential
Strong communication and interpersonal skills
Comfortable using tools like Teams, Office 365, Jira (or keen to learn)
High attention to detail with a hospitality mindset
Comfortable using AI tools to work smarter
English is essential
a second European language is a bonus
Any experience in hospitality, events, admin, or customer-facing roles is a plus
Background in hospitality, events, or employee engagement. (bonus!)

Job Responsibility

Champion a welcoming, energetic workplace experience that reflects Smartbox’s culture and values
Design and deliver in‑office experiences, events, celebrations, and engagement initiatives that bring people together
Partner with the People/HR team to support onboarding and offboarding experiences (badge access, welcome moments, swag)
Support delivery of the global employee engagement survey, including platform administration and basic insights support
Use employee feedback to help identify improvements to workplace experience
Own internal communication channels such as newsletters, intranet updates, and digital signage
Administer the employee reward platform (Ben), including wallet funding checks and basic reporting
Manage swag stock, ordering, and distribution across offices
Act as the primary point of contact for office-related queries and requests
Oversee the smooth day‑to‑day running of the Dublin office, ensuring it is safe, organised, and well maintained

What we offer

Transparency: clear, fair salary bands and career levels
Growth Mindset: 4 Growth Days, Growth Leave + training budget
Flexible benefits: personalize with health, wellbeing & learning options
D&I commitment: Paid leave for parents, D&I Day, gender equity in rewards
Unbox Your World: YOLO day + paid sabbatical after 5 years
Essentials: health cover, pension, transport allowance, extra leave

Fulltime

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Experience Coordinator

Job Description

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Requirements

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