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The Expense Specialist manages corporate card programs and travel & expense (T&E) audits. The Expense Specialist partners with internal stakeholders and external vendors to maintain operational efficiency, internal controls, and adherence to company policies. This role requires strong decision-making skills in addition to analytical skills to oversee card issuance, reconcile accounts, ensure policy compliance, and resolve exceptions.
Job Responsibility:
Administer the Amex corporate card program, including card issuance, closures, and account updates
Monitor card usage and audit statements for accuracy and policy compliance
Serve as contact for cardholder inquiries, resolving issues in a timely manner
Provides reports for account reconciliation or review aging accounts
Recommend process improvements and implement best practices to streamline card administration
Perform daily T&E audit in Workday to ensure compliance with company policies, internal controls, and regulatory requirements
Review expense reports, identify discrepancies, and resolve exceptions with employees and managers
Collaborate with Finance and related parties to escalate and resolve T&E issues
Prepare reports and documentation to support audits and management reviews
Run periodic reports to analyze exceptions, spend, and make recommendations
Review and follow up on aging reports, including reports for terminated employees
Provide guidance and training to cardholders, managers, and internal teams/employees on credit card policies, expense reporting, and compliance requirements
Partner with vendors (e.g., Amex) to resolve account issues, reconcile discrepancies, refunds and implement process enhancements
Generate reports for management review, including spending analysis, policy compliance, and audit results
Support system upgrades, configuration changes, and cross-functional initiatives related to card programs
System testing as required
Requirements:
High School Diploma
4+ years of experience in corporate card administration, T&E management, or accounts payable operations
Knowledge of corporate card programs (Amex preferred), T&E policy compliance, and expense auditing
Strong analytical, problem-solving, and decision-making skills
Excellent written and verbal communication skills
Ability to prioritize workload, meet deadlines, and manage multiple priorities independently
Proficiency with expense reporting and financial systems
Detail-oriented, self-directed, and capable of exercising discretion on matters of significance
Nice to have:
Associate’s or Bachelor’s degree in Accounting, Finance, or related field
What we offer:
medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits