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MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion. We're currently looking for an experienced Expansion Account Executive, Mid-Market to join our dynamic sales team. You would play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the mid-market segment. You will bring your expertise in navigating larger deals and have a proven track record of success in expanding client accounts. This is a key role within the organization, as MaintainX has seen (and will continue to see) triple-digit, year-over-year growth; thus, creating a need for world-class client care and management. The ideal Expansion Account Executive, Mid-Market will be fanatical about customer success and growth. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion. This is a difference-making, meaningful, high-responsibility role, and we expect the right candidate to be someone who thinks outside the box, thrives under pressure, and is laser-focused on the client.
Job Responsibility:
Ownership - You will own a “book of business” from post-sale handoff through renewal and expansion
Expansion - You will leverage your experience in navigating larger deals to identify and capitalize on expansion opportunities within existing accounts
Prospecting - You will take a proactive approach in identifying customer needs and providing innovative solutions
Presentation - You will conduct quarterly business reviews to assess client satisfaction and present product demonstrations
Organization - You will need to manage multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc.
Systems – You will become a master of using systems like Salesforce, Outreach, ZoomInfo, and others
Forecast - You will accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities
Document - Exhibit meticulous attention to detail and organizational skills, ensuring accurate and timely documentation of customer interactions, deals, and progress
Startup Mentality – You will embrace the entrepreneurial, grind-it-out mentality of building something new
Requirements:
A minimum of 4 years of sales experience, with a significant portion in account management or a similar role within the mid-market segment
Demonstrated success in expanding client accounts and driving revenue growth in a B2B sales environment
Proficiency in navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders
Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights to both internal and external stakeholders
Proven ability to conduct engaging product demonstrations and lead impactful quarterly business reviews
Adaptability and comfort in a fast-paced, rapidly changing sales environment
Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management
Excellent interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams
A positive, passionate, and creative mindset, combined with high-character qualities that align with our company values
An open and hungry mind, always willing to improve through coaching and learn about our customers’ industries
Bachelor's degree or higher, ideally in a relevant field
Nice to have:
Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
Experience with startups and entrepreneurial organizations
Experience working in CMMS or facility operations software
Documented success in working in a remote setting
What we offer:
Competitive salary and meaningful equity opportunities
Healthcare, dental, and vision coverage
401(k) / RRSP enrolment program
Take what you need PTO
A Work Culture where: You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist
We believe in meritocracy, where ideas and effort are publicly celebrated