Existing Business Underwriter

• Provide renewal invites to brokers within SLA deadlines
• action mid-term adjustments and cancellations promptly
• handle broker calls in a professional and friendly manner
• work through renewal queries to maximise retention
• operate within underwriting licence and refer cases appropriately
• support colleagues by acting as a referral point when needed
• build and maintain professional relationships with brokers
• deliver a collaborative underwriting approach using both underwriting guides and senior colleague expertise
• take initiative to improve processes and contribute to wider team goals
• ensure compliance with Treating Customers Fairly (TCF) principles and regulatory standards
• promote positive outcomes for customers through fair and pragmatic underwriting decisions

• Minimum of 2 years’ Private Client / HNW underwriting experience
• proven ability to manage renewals, MTAs, and cancellations within strict SLAs
• background in working with brokers and building long-term relationships
• familiarity with compliance requirements in the insurance sector
• strong communication and relationship-building skills
• excellent organisational ability with the capacity to prioritise and meet deadlines
• strong commercial underwriting knowledge
• problem-solving mindset with ability to perform under pressure
• proficiency in Microsoft Word and Excel
• self-motivated, reliable, and a strong team player

Dip CII or ACII qualifications or working towards