CrawlJobs Logo

Exhibitor Services Manager

legendsglobal.com Logo

Legends Global

Location Icon

Location:
United States , Cincinnati

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Provides professional client services support while serving as the primary liaison between clients and facility departments to oversee all aspects of facility operations related to events and exhibitor services. Supervises and coordinates the activities and operations for client services support while serving as the primary liaison between exhibitors and facility departments to process electrical, utilities, cleaning, and telecommunications orders.

Job Responsibility:

  • Provides professional client services support while serving as the primary liaison between clients and facility departments to oversee all aspects of facility operations related to events and exhibitor services
  • Supervises and coordinates the activities and operations for client services support while serving as the primary liaison between exhibitors and facility departments to process electrical, utilities, cleaning, and telecommunications orders
  • Effectively communicates these needs to the Utility Services Manager (USM), Exhibitor Services Coordinator, Electrical Engineer, sub-contracted electrical/engineering staff and the operations department
  • Job responsibilities also include on-site Exhibitor Services Desk coverage as required per event specifications
  • Requires a commitment to work a flexible and irregular work schedule according to specific event agendas and assignments, including lengthy hours, early mornings, late evenings, weekends, and holidays
  • Responsible for planning, coordinating & supervising the logistics of executing exhibitor service orders
  • Coordinate with Director of Event Service and Event Managers in customizing Exhibitor Kits
  • Process exhibitor service orders and provide show support while operating the Exhibitor Services Desk as needed during Trade and Consumer shows and some special events as warranted
  • Process credit card orders and record all money received for exhibitor services pre/present/post events
  • Process, distribute, and track all exhibitor services orders
  • Process exhibitor service collections following show floor electrical audits to collect payment
  • Work closely with Event Managers to coordinate exhibitor/clients customer services relations
  • Intermittently assist the event staff with coverage of events while serving as the Facility Manger on Duty as required
  • Frequently required and responsible to work a flexible and irregular schedule, including lengthy hours, early mornings, late evenings, weekends and holidays as required by specific event agendas, event requirements, and event assignments
  • Conduct room setup specification checklists
  • Administer events and ensure facility management policies and procedures and objectives are upheld
  • Participate in event preview/reviews in weekly production staff meetings
  • Receive, respond, and resolve challenges and complaints that may occur during events from clients or guests
  • Research and resolve customer service issues before/during/after events
  • Maintain an active and positive working relationship with internal and external partners
  • Ensure timely and accurate event information is delivered to the finance department for settlement/invoicing purposes
  • Exercise discretion and utilize independent decision-making during events that will best represent the facility and serve the guests and clients
  • Interacts with other facility staff in a professional, courteous, and cooperative manner
  • Provide excellent customer service to internal and external clients
  • Perform other duties as assigned
  • Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws

Requirements:

  • Bachelor’s degree from an accredited four-year college or university
  • Four (4) years related experience and/or training in the public assembly industry in a supervisory or management position
  • Self-motivated with excellent interpersonal and communications skills
  • Ability to function and make decisions in a fast-paced high-pressure environment
  • Ability to multi-task within time constraints
  • Ability to work effectively in a service-oriented environment subject to frequently changing priorities
  • Must be able to respond calmly and make rational decisions when handling conflicts
  • Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
  • Must possess a thorough understanding of facility’s electrical, mechanical, HVAC and other systems
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment
  • Read and comprehend blueprints, drawings, and other related materials
  • Follow oral and written instructions and communicate effectively with others in both oral and written form
  • Organize and prioritize work to meet deadlines
  • Work effectively under pressure and/or stringent schedule and produce accurate results
  • Operate a personal computer using MS-DOS, CAD, Windows, Word, Excel, Momentous, BlueBeam, and other standard office equipment
  • Be licensed and insured to operate a motor vehicle in the United States
  • Remain flexible and adjust to situations as they occur
  • Knowledge of Spreadsheet software and Word Processing software and be proficient in Microsoft Word, Excel, and PowerPoint
  • Ability to work irregular hours including, night shifts, weekends and holidays
  • Intermediate knowledge of Microsoft Office programs (Outlook, Word, Excel, and PowerPoint), Momentous, and BlueBeam
What we offer:
  • medical
  • dental
  • vision
  • life and disability insurance
  • paid vacation
  • 401k plan

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Exhibitor Services Manager

Administrative Coordinator

Under immediate supervision, this position is responsible for assisting the Even...
Location
Location
United States , El Paso
Salary
Salary:
Not provided
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree (B.A.) from a four-year college or university is highly desirable
  • 1 to 2 years related experience and/or training or equivalent combination of education and experience
  • Excellent organizational, planning, communication, and interpersonal skills
  • Strong orientation to customer service
  • Advanced oral and written communication skills
  • Results oriented individual with the ability to meet required deadlines
  • Ability to undertake and complete multiple tasks
  • Ability to utilize resources of technology
  • Attention to detail and service oriented
  • Ability to develop and maintain vendor relationships
Job Responsibility
Job Responsibility
  • Reports to the Director of Event Services
  • Assist Director of Event Services with all financial clerical requirements to provide consistent and timely reporting of all financial needs on or before deadline requirements
  • Assist all members of the Event Services team including Event Managers, Event Coordinators, Special Events Manager and Special Events Coordinator with administrative and clerical duties
  • Process, submit, and track all department invoices for payment in a timely manner
  • Work closely with event management team to deliver venue services to tradeshow, convention and expo clients
  • Manage vendor aspects for incoming events
  • coordinate the selling of exhibitor services and manage the vendor service booth during tradeshow load-in days
  • Manage administrative duties for the Event Services team, including checking requests, ordering event materials, and coordinating needs with internal departments
  • Work with event management team to track timely submittal of event close-out folders
  • Manage inventory of team uniforms: Ordering new items as necessary and maintaining the dry cleaning of current inventory
  • Fulltime
Read More
Arrow Right

Exhibitor Services Specialist

The Exhibitor Services Specialist is responsible for coordinating delivery of cl...
Location
Location
United States , Columbus
Salary
Salary:
Not provided
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • One to three years customer service experience preferred
  • Familiar with basic accounting and excel
  • Excellent general office skills
  • Computer literate at an intermediate level
  • Ability to understand and follow through with oral and written instructions
  • Ability to undertake and complete multiple tasks
  • Must possess demonstrated problem-solving and communication skills
  • Have excellent organizational, planning and interpersonal skills
  • Must be able to get along with co-workers, customers, vendors, and visitors to the facility
  • Ability to respond politely to all individuals and work well as a team player
Job Responsibility
Job Responsibility
  • Receive, sort, and route incoming utility requests including Electric, Internet, Phone, Plumbing, Rigging and Cleaning
  • Receive and respond to customer inquiries and issues
  • Collect fees and payment of services
  • Issue receipts for deposit
  • Assure accuracy of all computations, reports & postings concerning charges discounts, materials and labor
  • Coordinate advance orders and on-site changes from customers to Engineering
  • Assuring that service set-ups by tradesmen are in accordance with customer order requirements
  • Staff Exhibitors Services Desk during events
  • Resolve normal field problems
  • Collect past due or unpaid fees from on-site customers
  • Fulltime
Read More
Arrow Right

Special Events Manager

Lead and coordinate event installation and dismantling with group representative...
Location
Location
United States
Salary
Salary:
70310.00 - 79000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area
  • Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in event management or related professional area
Job Responsibility
Job Responsibility
  • Lead and coordinate event installation and dismantling with group representative, show contractor, exhibitors and appropriate operational departments
  • Serve as the liaison to Exhibit/Show clients, operational departments and property partners and services
  • Managing Meetings and Special Events Operations
  • Managing Profitability
  • Promoting Exceptional Customer Service
  • Managing and Conducting Human Resources Activities
  • Fulltime
Read More
Arrow Right

Meetings Manager

Billington CyberSecurity seeks an experienced Meetings Manager with 4-7 years of...
Location
Location
United States , Washington DC
Salary
Salary:
Not provided
closerstillmedia.com Logo
CloserStill Media
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4–7 years of experience managing conferences of 500+ attendees
  • Demonstrated experience negotiating hotel and vendor contracts
  • Experience managing exhibit halls of 50+ booths
  • Proven budget management and reconciliation experience
  • Experience working with audiovisual production teams and general service contractors
  • Proficiency with event registration platforms (e.g., Cvent or similar systems)
  • Strong project management skills with the ability to manage multiple concurrent deadlines
  • Excellent written and verbal communication skills
  • Ability to travel and work extended hours during event periods
  • Ability to lift event materials and remain on-site for extended periods during event execution
Job Responsibility
Job Responsibility
  • Support the Senior Director of Meetings in managing all aspects of three annual summits
  • Oversee venue logistics, general session production, audio visual coordination, food and beverage, registration operations, signage production, and on-site logistics
  • Develop detailed space utilization plans, meeting space assignments and flow strategies, and capacity modeling
  • Manage on-site event execution, including vendor coordination, staffing and volunteer management, exhibitor move-in/move-out, and troubleshooting
  • Coordinate closely with sponsorship and exhibitor sales teams and the general services contractor to manage exhibit hall operations
  • Oversee floor plan development, booth assignments, exhibitor communications, exhibitor service manuals, and move-in/move-out schedules
  • Ensure sponsor fulfillment logistics align with contractual agreements
  • Work closely on site selection and room block management
  • Research competitive meetings and market conditions
  • Update and issue RFPs
  • Fulltime
Read More
Arrow Right

Director of Event Services

Under general supervision of the Assistant General Manager, direct and coordinat...
Location
Location
United States , Ridgedale
Salary
Salary:
Not provided
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree from accredited four-year college or university
  • Eight (8) to ten (10) years related experience and/or training in the public assembly industry in a supervisory or management position, or equivalent combination of education and experience
  • Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
  • Possess skills and experience in contract negotiations, business law, budget preparation, labor relations, union contracts, purchasing procedures and supervising/training personnel
  • Possess any licenses, certificates or training required by local, state, or national authorities for the operation of the equipment found in the facility
  • Operate equipment such as light trucks, pallet jacks, forklifts, or other light power-driven equipment
  • Operate a personal computer using Windows, Microsoft Office software, event software and payroll software (E-Time)
  • Operate portable radio and standard office equipment including copier and fax machine
  • Follow oral and written instructions and communicate effectively with other in both oral and written form
  • Organize and prioritize work to meet deadlines
Job Responsibility
Job Responsibility
  • Ensure successful event coordination activities by supervising and training Event Manager and/or Coordinator(s)
  • Plan, organize and assign all day-to-day work assignments for Event Services Department personnel including Event Manager, Event Coordinator(s), Production Service Manager and Security personnel
  • Direct, supervise and schedule all aspects of operations including event coordination and services, event staffing, Manager on Duty schedules, audio/visual production services, security, crowd and risk management, police, fire and safety personnel, and ADA compliance
  • Responsible for all summaries of events produced by the Event Services Department
  • Develop operating procedures that conform to corporate standards, customized to the specific needs of the facility and consistent with the goals and objectives of the client, facility, and corporation
  • Manage subordinate supervisors who oversee employees in various functions
  • Attend department head meetings and weekly staff meetings
  • Develop and maintain a harmonious working relationship with all of the other departments
  • Assist in the preparation of the annual operating budget and recommend an annual capital budget for long-range repairs and improvements to the facility
  • Authorize the requisition of equipment and supplies within budget guidelines
What we offer
What we offer
  • medical
  • dental
  • vision
  • life and disability insurance
  • paid vacation
  • 401k plan
  • Fulltime
Read More
Arrow Right

Senior Event Manager

Under the supervision of the Director of Event Management, the Senior Event Mana...
Location
Location
United States , Philadelphia
Salary
Salary:
Not provided
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in hospitality, business, facility management or related field
  • Minimum 3 years of experience in the hospitality industry and/or customer service
  • Minimum 3 years of event planning, meeting planning, or production experience
  • CMP (Certified Meeting Planner) – preferred
  • Exceptional interpersonal, organizational, communication (both written and verbal), and presentation skills
  • Excellent negotiation skills
  • Excellent business judgment and willingness to make timely decisions
  • Excellent planning, organizing, and prioritizing work activities, using time efficiently and develop realistic action plans
  • Ability to work independently with minimal supervision
  • Ability to multi-task effectively and efficiently
Job Responsibility
Job Responsibility
  • Assists with supervision of Event Managers and Event Coordinators
  • Meets with customer to plan and organize assigned meetings and/or events
  • Coordinates activities with the various service contractors for assigned meetings and/or events
  • In absence of DOE assign events to event management team
  • Provide exceptional customer service, hospitality, and prompt attention to the customer’s needs
  • Provide timely and accurate information necessary to produce the event
  • Manage multiple events and phases of event production
  • Act as key contact with the customer for communication and logistical requirements from planning process through the execution of the event
  • Implements facility rules, regulations policies and procedures
  • Anticipates problems and appropriate solutions
  • Fulltime
Read More
Arrow Right

Guardian

ASM Global, the leader in privately managed public assembly facilities, has an e...
Location
Location
United States , Bossier City
Salary
Salary:
Not provided
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or GED and one to three months related experience and/or training
  • or an equivalent combination of education and experience
  • Work independently, exercising judgment and initiative
  • Remain flexible and adjust to situations as they occur
  • Demonstrate exceptional skills in customer relations, communications and problem solving
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment
  • Follow oral and written instructions and communicate effectively with others in oral and written form
  • Must be at least 18 years old
  • Must be able to pass background and reference checks
  • Must be able to stand for extended periods of time
Job Responsibility
Job Responsibility
  • Provide the primary level of guest assistance throughout the venue
  • Required to have a thorough knowledge of building policies and procedures and event requirements
  • Distribute venue information and updates
  • Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats
  • Be available to listen to guests' compliments and complaints
  • Provide ADA services and information to guests with disabilities and the elderly
  • Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, students and groups
  • Make people feel special
  • Keep floors and aisles clear of obstructions
  • Reports any suspicious activity to your supervisor
  • Parttime
Read More
Arrow Right

Production Coordinator

The Production Coordinator role at Branson Convention Center (BCC) assists the T...
Location
Location
United States , Branson
Salary
Salary:
Not provided
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED Certificate required
  • 1+ years’ experience in event production is required
  • experience with IT is a plus
  • Rigging, OSHA, and Fire Code knowledge is a plus
  • Excellent verbal and written communication skills
  • ability to follow directions and relay information clearly
  • Basic computer literacy, including Microsoft Office
  • ability to use standard office equipment and two-way radios
  • Physically able to sit/stand for extended periods, lift up to 50 lbs, and be comfortable working in varying noise levels and environments
  • Ability to work on ladders and from heights
Job Responsibility
Job Responsibility
  • Under supervision of the Technology & Production Manager, it facilitates technology, and production needs to produce high quality events at the venue
  • Works with multiple departments and other staff to realize internet, telecommunications, electrical service, audio, video, lighting, rigging, and other related needs for all events
  • Meets with clients, external vendors, and internal teams assigned to events to facilitate production designs and needs
  • Serves as Room Tech during events to control production and IT on site and be contact for client and staff for needs
  • Assists Technology & Production Manager in maintaining event records including documentation on event recaps, repair and maintenance history and timelines, equipment inventories, and other documentation as needed
  • Helps maintain equipment storage rooms and event spaces for cleanliness and safe working conditions
  • Assists Technology & Production Manager with exhibitor services as needed
  • Performs maintenance and minor repairs on IT and production equipment as needed
  • Provides proper control and care for life safety and personal protective equipment (PPE) for all production teams, both internal and external, working on site
  • Maintains good working relationship with clients, production companies, external vendors, internal departments, and other stakeholders of events taking place
  • Parttime
Read More
Arrow Right