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Manages the daily operations of the Exhibit Hall/function space including set-up/tear-down, floor plan specifications and safety, utility sales/delivery, related building maintenance and capital improvements. Verifies that all outside vendors adhere to facility and local municipality regulations. Monitors outside vendors and hotel technical staff are following safe work practices. Directs the daily activities of the Exhibit Hall team. Forecasts Exhibit Hall revenues according to established guidelines accurately. Reviews floor plans and verify appropriate approvals obtained. Maintains floor plans, indemnification agreements and certificates of insurance as required by property. Maintains utility services, heating, cooling and lighting systems to maximize energy conservation measures. Maintains positive working relationships with outside vendors, local officials and labor. Monitors hotel package delivery to promote client satisfaction.
Job Responsibility:
Manages daily operations of Exhibit Hall/function space including set-up/tear-down, floor plan specifications and safety, utility sales/delivery, building maintenance and capital improvements
Verifies outside vendors adhere to facility and local municipality regulations
Monitors safe work practices of vendors and hotel technical staff
Directs daily activities of Exhibit Hall team
Forecasts Exhibit Hall revenues
Reviews floor plans and verify approvals
Maintains floor plans, indemnification agreements and certificates of insurance
Maintains utility services, heating, cooling and lighting systems
Maintains positive working relationships with outside vendors, local officials and labor
Monitors hotel package delivery
Conducts regular damage checks
Schedules repairs with Engineering
Communicates scheduling requirements with Conference Services
Participates in site and planning visits
Maintains familiarity with safety regulations
Develops working relationships with outside vendors
Creates opportunities to upsell
Manages department controllable expenses
Creates atmosphere that meets guest expectations
Sets positive example for guest relations
Interacts with guests for feedback
Responds to guest problems and complaints
Empowers employees
Interviews, selects and trains employees
Appraises employee productivity
Manages performance of Exhibit Hall team
Monitors employee attendance
Helps direct supervisors achieve development goals
Conducts annual performance appraisals
Requirements:
High school diploma or GED
3 years experience in event management, management operations, food and beverage, sales and marketing, or related professional area
OR Bachelor's degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in event management, management operations, food and beverage, sales and marketing, or related professional area