CrawlJobs Logo
Meta Logo Meta · IT - Administration

Executive Support Engineer

United States, Menlo Park 213934.00 - 240130.00 USD / Year · Job Posted February 21, 2026
Apply Position
Job Link Share

Job Description

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

Job Responsibility

  • Provide exceptional technical and administrative support to all of Meta’s Executive population including the office of the CEO and COO
  • Develop, deliver, and support the latest technology while maintaining a high level of reliability to ensure seamless operations for the executive team
  • Maintain confidentiality and discretion in all Executive Support activities
  • Create and execute detailed plans around executive-level projects and/or tasks
  • Accurately manage crisis escalation with technical teams in the pursuit of resolving complex issues while maintaining a high level of reliability
  • Work across the industry to improve or resolve bugs with third-party products used by Meta’s customers
  • Contribute to various forms of documentation (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles)
  • Proactively seek out projects to improve the support experience
  • Work on projects related to tooling & automation for the benefit of Meta’s customers and the Enterprise Engineering organization
  • Domestic and International Travel Required 15%

Requirements

  • Bachelor's degree (or foreign equivalent) in Computer Science, Computer Software, Engineering, Information Technology, Applied Sciences, Mathematics, Analytics, Physics or a related field and 4 years of experience in the job offered or in a computer-related occupation
  • 4 years of experience troubleshooting Windows & Mac OS, Apple iOS or Android
  • 4 years of experience with Active Directory, Microsoft Exchange (EMC), Outlook Web Access, or Office 365
  • 4 years of experience with client-side troubleshooting of network services, such as DNS, DHCP, or certificate-based authentication
  • 4 years of experience with common coding languages, such as Powershell
  • 4 years of experience troubleshooting Audio/Video conferencing software & hardware
  • Documentation skills to create knowledge base articles for both internal and external users
  • Managing complex and crisis issues effectively, while collaborating with other technical/engineering teams
  • Technical knowledge of gsuite, adobe, vpn tools, internal tools, identity management software, MDM solutions, printer management, and mobile telco solutions/plans
  • Managing small to large event related tech coordination between cross functional stakeholders

What we offer

  • bonus
  • equity
  • benefits
Meta - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Executive Support Engineer

8 matching positions

Desktop Engineer- Executive Support

Our company is seeking a highly skilled Desktop Support Engineer specializing in...
Location
Location
United States , Miami Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in desktop support
  • at least 2 years supporting C-level executives or VIPs
  • Advanced troubleshooting skills in Microsoft Windows, macOS, MDM, mobile platforms (iOS/Android), and enterprise collaboration suites
  • Experience supporting AV solutions, conference room equipment, and remote access tools (VPN, RDP, etc.)
  • Strong customer service, communication, and organizational skills
  • able to prioritize multiple, time-sensitive requests
  • Discreet, reliable, and comfortable operating in fast-paced, dynamic executive environments
Job Responsibility
Job Responsibility
  • Serve as the primary point of contact for desktop, laptop, mobile, and peripheral support for the CEO
  • Deliver rapid troubleshooting and root-cause resolution for hardware, software, and connectivity issues in office, home, and remote environments
  • Proactively maintain, update, and optimize IT equipment, ensuring a seamless executive user experience
  • Support VIP meetings, video/web conferencing, and high-priority presentations, including setup and technical assistance
  • Troubleshoot issues related to productivity suites (e.g., Microsoft 365, Google Workspace), collaboration tools, and custom applications
  • Coordinate with IT leadership, vendors, and third-party services for escalations and complex incidents
  • Maintain strict confidentiality and professionalism when handling sensitive executive information
  • Document configurations, procedures, and support activity for continuous improvement
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Executive & AV Support Engineer

We are seeking a highly skilled IT Engineer to provide senior executive support ...
Location
Location
United States , Las Vegas
Salary
Salary:
Not provided
ufc.com Logo
UFC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College diploma or university degree, preferably in Computer Science and/or 3+ years of equivalent work experience
  • Experience with Microsoft Windows and associated hardware
  • Experience with macOS and Apple hardware
  • Detailed knowledge of Microsoft Office Products and client applications
  • Experience supporting iPhone/iPad devices with Mobile Device Management (Microsoft Intune etc.)
  • Hands-on hardware and software troubleshooting experience
  • Strong written and verbal communication and interpersonal skills
  • Able to present technical ideas in professional and user-friendly language
  • Able to effectively prioritize tasks in a high-pressure environment
  • Strong customer service orientation
Job Responsibility
Job Responsibility
  • Provide dedicated IT support to senior executives, ensuring their technology needs are met promptly and efficiently.
  • Provide moderating and QA for executive meetings
  • Support the AV footprint, including troubleshooting/managing various meeting platforms and room improvements as needed
  • Troubleshoot and resolve issues related to Windows and Mac hardware and operating systems.
  • Maintain a high level of professionalism and discretion when handling sensitive information.
  • Collaborate effectively with team members to ensure seamless IT operations.
  • Communicate technical concepts clearly and concisely to non-technical end users.
  • Demonstrate ability to execute projects and contribute positively to an organization.
  • Provide hands-on support for the Desktop Technology environment
  • Participate in monitoring and maintaining system key process improvements
Read More
Arrow Right

Support Engineer (L1 Support)

We are currently seeking a Support Engineer (L1 Support) to join our team in Ban...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated ability to support ADF, Azure SQL, Databricks, Snowflake, and PBI in production environments
  • Effective operation in a 24×7 support model with rotating shifts
  • Monitor production data pipelines on a 24×7 basis
  • Perform initial incident triage and severity classification
  • Execute documented runbooks and standard recovery procedures
  • Maintain incident communications, ticket updates, and status reporting
  • Escalate unresolved incidents to Level 2 with relevant diagnostic context
Job Responsibility
Job Responsibility
  • Monitor production data pipelines on a 24×7 basis
  • Perform initial incident triage and severity classification
  • Execute documented runbooks and standard recovery procedures
  • Maintain incident communications, ticket updates, and status reporting
  • Escalate unresolved incidents to Level 2 with relevant diagnostic context
Read More
Arrow Right

Cross Technology Service Delivery Field Support Engineer (L2) - Security Engineer

The Cross Technology Service Delivery Security Support Engineer (L2) role at NTT...
Location
Location
Philippines , Makati
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 4 to 6 years of total experience
  • Minimum 2 to 3 years as a Network Security support resource
  • Degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
  • Required certification: Check Point Certified Security Administrator (CCSA) or Check Point Certified Expert (CCSE) or Check Point Certified Cloud Specialist (CCCS) or Check Point Certified VSX Specialist or Check Point Certified Maestro Expert or Cisco Certified Network Associate - Enterprise or Cisco Certified Network Associate - Security or Cisco Certified Network Professional – Enterprise or Cisco Certified Network Professional – Security
  • Experience with troubleshooting and providing support in security/network/data center/systems/monitoring Services within a medium to large ICT organization
  • Working knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Center, Telephony, Exchange, Cloud, Backup, etc.)
  • Handled security products like Firewalls, Cloud Security and SASE (i.e Check Point NGFW, Check Point CloudGuard, Check Point Harmony, etc.)
Job Responsibility
Job Responsibility
  • Provide a managed service to clients to ensure their IT infrastructure and systems remain operational
  • Proactively monitor, identify, investigate, and resolve technical incidents and problems to restore service
  • Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA)
  • Contribute to / support on project work as and when required
  • Monitor client infrastructure and solutions
  • Identify problems and errors prior to or when they occur
  • Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
  • Investigate first line incidents assigned and identify the root cause of incidents and problems
  • Fulfill approved requests following agreed procedures
  • Provide telephone or chat support to clients when required
What we offer
What we offer
  • Workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive
  • Part of a global company that is a $30+ billion business and technology services leader
  • Committed to accelerating client success and positively impacting society through responsible innovation
  • Global Top Employer with experts in more than 50 countries
  • Equal Opportunity Employer with a global culture that embraces diversity
  • Fulltime
Read More
Arrow Right

Geoint Systems Engineer Support - Imaging And Targeting Support (I&Ts)

DCS Corp has an exciting opportunity for a position providing GEOINT Systems Eng...
Location
Location
United States , Beavercreek
Salary
Salary:
Not provided
dcscorp.com Logo
DCS Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • U.S. Citizenship is required
  • Master's or Doctorate Degree in a related field and at least 20 years of experience, 12 years of which must be in the DoW/DoD
  • Bachelor's degree and 25 years of experience in the respective technical/professional discipline being performed, 15 years of which must be in the DoW/DoD
  • or 30 years directly related experience, 20 years of which must be in the DoW/DoD
  • Bachelor's degree in Engineering is required to be from an ABET accredited program
  • An adjudicated DoD Top Secret Security clearance on the First Day of employment
Job Responsibility
Job Responsibility
  • Provide support to Imaging and Targeting Support (I&TS) including airborne ISR engineering responsibility for performing analysis and making recommendations for the Next Generation U-2 Electro-Optical/Hyperspectral Sensor
  • Assist with defining system specifications, input/output processes, parameters to meet business requirements, and hardware/software compatibility
  • Assist in developing and leading technical projects
  • Assist with fact-finding and research as required for the project
  • Assist with designing test and evaluation requirements based on research and analysis
  • Assist with establishing and recommending changes to the program which affect performance and advise the Government team and management on matters concerning hardware, software, and future upgrades
  • Assist with reviewing system interface documentation and technical specifications for AFLCMC/WIN
  • Interface with all levels of management and personnel and provide acquisition technical and management expertise with a strong background in planning, organizing, and coordinating various types of programs
  • Assist with executing engineering design on various systems to include requirements definition and design evaluation
  • Assist with integrating technology with operational requirements to improve weapons system capability and supportability
  • Fulltime
Read More
Arrow Right

Geoint Systems Engineer Support - Imaging and Targeting Support (I&Ts)

Location
Location
United States , Beavercreek
Salary
Salary:
Not provided
dcscorp.com Logo
DCS Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • U.S. Citizenship is required
  • A Master’s or Doctorate Degree in a related field and at least 20 years of experience, 12 years of which must be in the DoW/DoD
  • Bachelor’s degree and 25 years of experience in the respective technical/professional discipline being performed, 15 years of which must be in the DoW/DoD
  • or 30 years directly related experience, 20 years of which must be in the DoW/DoD
  • The candidate’s Bachelor's degree in Engineering is required to be from an ABET accredited program
  • An adjudicated DoD Top Secret Security clearance on the First Day of employment.
Job Responsibility
Job Responsibility
  • Provide support to Imaging and Targeting Support (I&TS) including airborne ISR engineering responsibility for performing analysis and making recommendations for the Next Generation U-2 Electro-Optical/Hyperspectral Sensor
  • Assist with defining system specifications, input/output processes, parameters to meet business requirements, and hardware/software compatibility
  • Assist in developing and leading technical projects
  • Assist with fact-finding and research as required for the project
  • Assist with designing test and evaluation requirements based on research and analysis
  • Assist with establishing and recommending changes to the program which affect performance and advise the Government team and management on matters concerning hardware, software, and future upgrades
  • Assist with reviewing system interface documentation and technical specifications for AFLCMC/WIN
  • Interface with all levels of management and personnel and provide acquisition technical and management expertise with a strong background in planning, organizing, and coordinating various types of programs
  • Assist with executing engineering design on various systems to include requirements definition and design evaluation
  • Assist with integrating technology with operational requirements to improve weapons system capability and supportability
  • Fulltime
Read More
Arrow Right

GEOINT Systems Engineer Support - Imaging and Targeting Support

DCS Corp has an exciting opportunity for a position providing GEOINT Systems Eng...
Location
Location
United States , Beavercreek
Salary
Salary:
Not provided
dcscorp.com Logo
DCS Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • U.S. Citizenship is required
  • Master’s or Doctorate Degree in a related field and at least 20 years of experience, 12 years of which must be in the DoW/DoD
  • Bachelor’s degree and 25 years of experience in the respective technical/professional discipline being performed, 15 years of which must be in the DoW/DoD
  • or 30 years directly related experience, 20 years of which must be in the DoW/DoD
  • Bachelor's degree in Engineering from an ABET accredited program
  • Adjudicated DoD Top Secret Security clearance
Job Responsibility
Job Responsibility
  • Provide support to Imaging and Targeting Support (I&TS) including airborne ISR engineering responsibility for performing analysis and making recommendations for the Next Generation U-2 Electro-Optical/Hyperspectral Sensor
  • Assist with defining system specifications, input/output processes, parameters to meet business requirements, and hardware/software compatibility
  • Assist in developing and leading technical projects
  • Assist with fact-finding and research as required for the project
  • Assist with designing test and evaluation requirements based on research and analysis
  • Assist with establishing and recommending changes to the program which affect performance and advise the Government team and management on matters concerning hardware, software, and future upgrades
  • Assist with reviewing system interface documentation and technical specifications for AFLCMC/WIN
  • Interface with all levels of management and personnel and provide acquisition technical and management expertise
  • Assist with executing engineering design on various systems to include requirements definition and design evaluation
  • Assist with integrating technology with operational requirements to improve weapons system capability and supportability
  • Fulltime
Read More
Arrow Right
New

Senior Technical Support Engineer

We’re hiring a Principal Technical Support Engineer to act as a global technical...
Location
Location
India , Pune
Salary
Salary:
Not provided
bentley.com Logo
Bentley Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years in senior technical support / escalation engineering / production support for enterprise software applications (SaaS, cloud-hosted, or hybrid preferred).
  • Proven experience operating in high-severity escalations with customer-facing exposure on live bridges.
  • Strong hands-on capability across: Cloud architecture, with Microsoft Azure as the primary target environment
  • Microsoft Windows (server + client) troubleshooting
  • Networking fundamentals (TCP/IP, DNS, HTTP/S, proxies, VPNs, routing, load balancing) and ability to go packet-level when required
  • API/integration troubleshooting across third-party systems and services
  • Excellent communication: you can explain complex issues clearly to engineers and support escalation leaders in executive-facing conversations.
  • You must have at least one current cloud certification, with strong preference for Azure: Microsoft Certified: Azure Administrator Associate (AZ‑104)
  • Microsoft Certified: Azure Solutions Architect Expert (AZ‑305)
  • Equivalent senior AWS/GCP certification may be considered with commitment to obtain Azure certification within an agreed timeframe.
Job Responsibility
Job Responsibility
  • Be the technical backbone of critical escalations (customer-facing)
  • Join Sev-1 / P1 bridges and drive technical direction: triage → containment → hypothesis → evidence → root cause → corrective action.
  • Provide crisp, executive-ready technical explanations that work for both deep technical teams and C-level stakeholders.
  • Partner tightly with Escalation Managers—who run messaging—by supplying accurate technical narrative, risk framing, and next-step options.
  • Prove root cause (no vibes, no guessing)
  • Troubleshoot cloud-hosted, hybrid, and distributed systems using logs/metrics/traces and rigorous diagnostics.
  • Use packet capture/packet analysis and traffic-path thinking to isolate latency, packet loss, and connectivity failures when needed.
  • Diagnose integrations and API flows (auth, timeouts, retries, gateways, third-party dependencies), and translate findings into actions Engineering can ship.
  • Work with diagnostic artifacts like HAR files, logs, and dumps to confirm failure modes and validate fixes.
  • Be the technical bridge to Product & Technology teams
What we offer
What we offer
  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
  • An attractive salary and benefits package
  • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
  • A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world.
  • Fulltime
Read More
Arrow Right