Executive Secretary

• Work under Korean Sales & Marking Department and carry out mainly tasks assigned by line manager
• Handling telephone calls/messages in a timely and professional manner and respond to inquiries from guests via telephone or email, or chat apps
• Make booking for guests with room, sport activities as golf tournament/ casino…, dinning, transport, banquets…
• Manage guests’ information and profile
• Accessing to get guests’ information and profile on Patron and Opera software
• Organize and coordinate tasks for meetings, conferences, set up conference calls and take messages and minutes during meetings, travel arrangements
• Perform administrative tasks, including filing and photocopying
• Write emails, memos and letters
• Implement and/or develop office procedures and record systems
• Prepare and manage correspondence, reports and documents, maintain schedules and calendars
• Support to organize internal and external events
• Welcome guests and initially deal with complains and concerns
• Offer guests aftersales service and follow up
• Prepare office equipment, manage office supplies
• Possible to travel for work in Hotram, Ba Ria Vung Tau when needed

• BA in Language or Business Industry
• Fluent English, Korean is a plus
• Computer skills - advanced level
• 4-5 years’ experience in relate job
• Team player
• Proactive and self-motivated
• Excellent telephone manner
• Adaptable/flexible
• Able to prioritise workload effectively
• Attention to detail
• Calm under pressure

Korean is a plus