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Executive-Sales

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
India , Pune

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Responsibility:

  • Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling
  • Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates)
  • Promote awareness of brand image internally and externally
  • Process requests for redeeming Marriott Rewards points
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Enter Marriott Rewards information into appropriate software when taking guest reservations
  • Answer, record, and process all guest calls, requests, questions, or concerns
  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing)
  • Assist management in training and motivating employees
  • serve as a role model
  • Follow all company policies and procedures
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • Welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • prepare and review written documents accurately and completely
  • answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • support team to reach common goals
  • listen and respond appropriately to the concerns of other employees
  • Monitor the performance of others to ensure adherence to quality expectations and standards
  • Read and visually verify information in a variety of formats
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience

Additional Information:

Job Posted:
May 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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