Executive Sales Associate

• Drive sales by offering personalized service to clients, understanding their needs, and suggesting suitable jewelry pieces
• Use extensive product knowledge to showcase Boucheron's exquisite collections and convey the brand's heritage, craftsmanship, and unique value proposition
• Meet and exceed sales targets through effective upselling, cross-selling, product demonstration techniques and team spirit
• Maintain accurate records of sales transactions and ensure compliance with company policies and procedures
• Represent Boucheron as an Ambassador, adhering strictly to the Maison’s selling ceremony
• Build and maintain long-lasting relationships with clients through attentive service, follow-up communications, and tailored experiences
• Proactively connect with existing clients to understand their preferences, upcoming events, and special occasions, anticipating their needs
• Utilize CRM tools effectively to monitor client interactions, preferences, and buying patterns, enabling targeted outreach and relationship management
• Identify and pursue business development opportunities for business growth to broaden the store’s clientele and enhance its market visibility
• Ensure excellence of retail operations
• Participate actively on transversal store activities (VM, stock management, POS systems)
• Make sure to follow and respect guidelines to ensure compliant process and store security

• Proven experience in luxury retail sales, preferably within the jewelry or high-end fashion industry
• Outstanding sales expertise, evidenced by a track record of meeting and exceeding sales objectives
• Strong interpersonal skills with the ability to build relationship and credibility with clients from diverse backgrounds
• Excellent communication skills, both verbal and written with a talent for storytelling: fluency in multiple languages is advantageous preferred
• Proficiency in CRM software and very important clienteling skills
• Committed, results-driven and team-oriented, with the flexibility to thrive in a fast-paced, dynamic environment
• Professionalism and integrity
• Enthusiastic and positive attitude
• Adaptability and keenness to learn

Fluency in multiple languages