Executive - Reservations Job at Island Life Sri Lanka (Colombo)

Reservations Executive

The Reservations Executive oversees the accuracy of room blocks, reservations, a...

Location

India , Mumbai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Oversee accuracy of room blocks, reservations, and group market codes
Communicate company values and/or culture to new employees
Review and implement new Reservations procedures
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue

What we offer

Commitment to empowering guests to regain control and enhance their well-being
Passionate and engaged associates to bring the brand’s unique programming to life
Embrace own well-being practices both on and off property

Fulltime

Reservations Executive

The Reservations Executive oversees the accuracy of room blocks, reservations, a...

Location

India , Sriperumbudur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Oversee accuracy of room blocks, reservations, and group market codes
Communicate company values and/or culture to new employees
Review and implement new Reservations procedures
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue

Fulltime

Reservations Executive

Oversee reservations operations at Four Points by Sheraton Mahabalipuram Resort ...

Location

India , Mahabalipuram

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Oversee accuracy of room blocks, reservations, and group market codes
Communicate company values and/or culture to new employees
Review and implement new Reservations procedures
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy
United community where everyone is welcome
Supportive environment
Global team

Fulltime

Sales Executive

Sales Executive position at Fairfield by Marriott Jodhpur focused on delivering ...

Location

India , Jodhpur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
No supervisory experience required
No license or certification required

Job Responsibility

Contact appropriate individuals or departments to resolve guest calls, requests, or problems
Use sales techniques that maximize revenue while maintaining guest loyalty
Determine and give complimentaries to guests
Promote awareness of brand image internally and externally
Process requests for redeeming Marriott Rewards points
Process all reservation requests, changes, and cancellations
Enter Marriott Rewards information when taking guest reservations
Answer, record, and process all guest calls, requests, questions, or concerns
Perform general office duties to support Sales & Marketing
Assist management in training and motivating employees

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy

Fulltime

Reservations Executive

As our Reservations Executive, you’re the voice and heartbeat of HYDE Perth long...

Location

Australia , Perth

Salary:

Not provided

Accor

Expiration Date

Until further notice

Requirements

2+ years’ experience in hotel reservations or front office
Confident Opera user with strong administrative skills
Prior experience handling group bookings, payments and third-party reservations
A calm, composed approach — even when things get busy or details shift last-minute
Exceptional attention to detail and organisational finesse
Warm, articulate communication skills (phone and written)
A proactive mindset — you don’t wait to be asked
you take ownership
A love for hospitality, lifestyle brands and creating moments that matter
Full, unrestricted Australian working rights

Job Responsibility

Deliver warm, polished and on-brand HYDE service across every call, email and enquiry
Maintain clean, accurate reservation data in Opera, including payments, routing and all essential details
Own group bookings from contract to departure — managing room blocks, pickup, rooming lists, payments and organiser communication
Build strong relationships with organisers, corporate clients, and travel partners
Create and present group resumes to internal teams, ensuring operational readiness
Liaise with all departments to ensure arrivals, VIPs and special requests are executed flawlessly
Support overflow calls with the central reservations hub and manage onsite enquiries that need personal attention
Solve problems quickly and creatively, always keeping the guest at the centre

Parttime

Reservations Executive

Process all reservation requests, changes, and cancellations received by phone, ...

Location

Fiji

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

Fulltime

Reservations and Communications Agent

The Agent is part of the Reservations Team who is responsible for ensuring the a...

Location

United States of America , Teton Village, Wyoming

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must be willing to work a flexible schedule including evenings, weekends and holidays
High attention to detail and customer service skills
Excellent personal presentation and interpersonal skills
Clear and welcoming speaking voice
Fluent English required
Must possess legal work authorization in the United States

Job Responsibility

Ensure accurate execution of room reservations
Complete room reservations knowing accommodations, rates and special services
Properly code all reservations for rate type, source, travel agent, and special requests
Reason what a potential guest is looking for and participate in problem solving
Utilize guest recognition program for accuracy
Utilize computer system for retrieving, updating and inputting reservations
Perform other tasks as assigned

What we offer

Discounted housing available
Employee Travel Program
Medical, dental and vision insurance for you and your family
5 Weeks PTO
Retail, spa and F&B discounts
Free Employee Cafeteria meals
Free uniform dry cleaning
Discounted/transferable ski passes
Free ski storage

Fulltime

Reservations Executive

We are seeking a highly organized and customer-focused Reservations Executive to...

Location

India , Udaipur

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Previous experience in a similar reservations role, preferably in the hospitality industry
Excellent communication and interpersonal skills
Strong organizational abilities with a keen attention to detail
Proven track record of building and maintaining client relationships
Proficiency in hotel reservation systems (experience with Opera Cloud and RESAweb is a plus)
Ability to multitask and manage time effectively in a fast-paced environment
Customer-focused mindset with a commitment to delivering exceptional service
Analytical skills to interpret booking trends and make data-driven decisions
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong problem-solving abilities and a proactive approach to challenges

Job Responsibility

Process individual and group reservations accurately and efficiently using hotel reservation systems
Build and maintain strong relationships with clients, travel agents, and internal departments
Provide outstanding customer service through various communication channels (phone, email, and in-person)
Implement effective selling strategies to optimize occupancy rates and revenue
Generate and distribute rooming lists, confirmations, and other reservation-related documents
Collaborate with other departments to ensure seamless guest experiences
Monitor and manage reservation releases, cancellations, and modifications
Stay updated on hotel promotions, packages, and pricing strategies
Assist in resolving customer inquiries and complaints in a timely and professional manner
Contribute to the continuous improvement of reservation processes and procedures

What we offer

An opportunity to be with world’s preferred hospitality company
Captivating and rewarding experience working alongside passionate professionals
Range of exclusive Heartist Benefits
Develop your talent through learning programs by Academy Accor

Fulltime

Executive - Reservations

Island Life Sri Lanka

Location:
Sri Lanka , Colombo

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 19, 2026

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Location:Sri Lanka , Colombo

Category:Hospitality and Tourism

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 19, 2026

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Job Posted:
February 19, 2026