CrawlJobs Logo

Executive - Reservations

Island Life Sri Lanka

Location Icon

Location:
Sri Lanka , Colombo

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a detail-oriented and customer-focused Executive - Reservations to join our Head Office team. The successful candidate will be responsible for handling room reservations, managing booking systems, and supporting revenue strategies across multiple hotel properties.

Job Responsibility:

  • Manage and oversee daily reservations operations
  • Handle guest inquiries with professionalism and efficiency
  • Maximize room occupancy and revenue through effective reservations management
  • Resolve overbooking or special request issues
  • Respond professionally to inquiries
  • Maintain proper occupancy reports and reservation records
  • Coordinate with Sales, Front Office and other departments to ensure smooth operations

Requirements:

  • Minimum 2 - 3 years' experience in reservations in the hospitality sector
  • Strong communication and interpersonal skills
  • Proficiency in hotel reservation systems and MS Office
  • A passion for hospitality and guest satisfaction
What we offer:
  • Competitive salary package
  • Career growth opportunities
  • Professional working environment
  • Training and development programs

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Island Life Sri Lanka - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 31694 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Executive - Reservations

Reservations Executive

The Reservations Executive oversees the accuracy of room blocks, reservations, a...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Oversee accuracy of room blocks, reservations, and group market codes
  • Communicate company values and/or culture to new employees
  • Review and implement new Reservations procedures
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
What we offer
What we offer
  • Commitment to empowering guests to regain control and enhance their well-being
  • Passionate and engaged associates to bring the brand’s unique programming to life
  • Embrace own well-being practices both on and off property
  • Fulltime
Read More
Arrow Right

Reservations Executive

The Reservations Executive oversees the accuracy of room blocks, reservations, a...
Location
Location
India , Sriperumbudur
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Oversee accuracy of room blocks, reservations, and group market codes
  • Communicate company values and/or culture to new employees
  • Review and implement new Reservations procedures
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Fulltime
Read More
Arrow Right

Reservations Executive

Oversee reservations operations at Four Points by Sheraton Mahabalipuram Resort ...
Location
Location
India , Mahabalipuram
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Oversee accuracy of room blocks, reservations, and group market codes
  • Communicate company values and/or culture to new employees
  • Review and implement new Reservations procedures
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
What we offer
What we offer
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Rich blend of culture, talent, and experiences
  • Non-discrimination policy
  • United community where everyone is welcome
  • Supportive environment
  • Global team
  • Fulltime
Read More
Arrow Right

Sales Executive

Sales Executive position at Fairfield by Marriott Jodhpur focused on delivering ...
Location
Location
India , Jodhpur
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • No supervisory experience required
  • No license or certification required
Job Responsibility
Job Responsibility
  • Contact appropriate individuals or departments to resolve guest calls, requests, or problems
  • Use sales techniques that maximize revenue while maintaining guest loyalty
  • Determine and give complimentaries to guests
  • Promote awareness of brand image internally and externally
  • Process requests for redeeming Marriott Rewards points
  • Process all reservation requests, changes, and cancellations
  • Enter Marriott Rewards information when taking guest reservations
  • Answer, record, and process all guest calls, requests, questions, or concerns
  • Perform general office duties to support Sales & Marketing
  • Assist management in training and motivating employees
What we offer
What we offer
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Rich blend of culture, talent, and experiences
  • Non-discrimination policy
  • Fulltime
Read More
Arrow Right

Reservations Executive

At Sofitel London St James, we redefine luxury by treating a stay as more than j...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
sofitel.accor.com Logo
SOFITEL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a reservations, front office, or customer service role within a hotel or hospitality environment
  • Excellent communication skills, both verbal and written, with a professional and friendly telephone manner
  • Strong organisational skills and attention to detail, with the ability to manage multiple tasks accurately
  • Proficiency in hotel reservation systems (e.g. Opera, PMS) and general computer literacy, including Microsoft Office
  • Ability to work under pressure in a fast-paced environment while maintaining high service standards
  • A proactive, sales-oriented mindset with the ability to upsell and maximise revenue opportunities
Job Responsibility
Job Responsibility
  • Greet guest over the phone in a friendly and courteous manner
  • Record reservation information accurately
  • identifies and records group and transient business codes
  • Inform other departments of VIP arrivals and assist in providing accommodation and special requests
  • Identifies commissionable reservations and secures required information
  • Records and processes deposit information
  • Identifies and records special billing instructions
  • approves credit after consultation with the Director of Revenue and in line with Accounts’ guidelines
  • File all reservations in a systematic order for easy referral
  • Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms
What we offer
What we offer
  • Competitive compensation package, including service charge and annual bonus of £1.300,00 per year
  • Free Stays in the UK or Ireland (4 nights/year)
  • Employee Benefit Card – Discounted rates at Accor properties worldwide
  • Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast
  • Complimentary Meals While on Duty
  • Special Rates in F&B, Rooms & Spa
  • Be Part of the Largest Hospitality Group in Europe
  • Exceptional Training and Development Opportunities through Apprenticeship Program
  • Global Growth Opportunities
  • Employee Assistance Program with 24/7 GP Access
  • Fulltime
Read More
Arrow Right

Reservations Executive

The Reservations Executive is responsible for maximising hotel revenue and guest...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
fairmont-manoir-richelieu.com Logo
Fairmont Le Manoir Richelieu
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a reservations, front office, or customer service role within a hotel or hospitality environment
  • Excellent communication skills, both verbal and written, with a professional and friendly telephone manner
  • Strong organisational skills and attention to detail, with the ability to manage multiple tasks accurately
  • Proficiency in hotel reservation systems (e.g. Opera, PMS) and general computer literacy, including Microsoft Office
  • Ability to work under pressure in a fast-paced environment while maintaining high service standards
  • A proactive, sales-oriented mindset with the ability to upsell and maximise revenue opportunities
Job Responsibility
Job Responsibility
  • Greet guest over the phone in a friendly and courteous manner
  • Record reservation information accurately
  • identifies and records group and transient business codes
  • Inform other departments of VIP arrivals and assist in providing accommodation and special requests
  • Identifies commissionable reservations and secures required information
  • Records and processes deposit information
  • Identifies and records special billing instructions
  • approves credit after consultation with the Director of Revenue and in line with Accounts’ guidelines
  • File all reservations in a systematic order for easy referral
  • Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms
What we offer
What we offer
  • Competitive compensation package
  • service charge
  • annual bonus of £1,300.00 per year
  • Free Stays in the UK or Ireland (4 nights/year)
  • Employee Benefit Card – Discounted rates at Accor properties worldwide
  • Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast
  • Complimentary Meals While on Duty
  • Special Rates in F&B, Rooms & Spa
  • Be Part of the Largest Hospitality Group in Europe
  • Exceptional Training and Development Opportunities through Apprenticeship Program
  • Fulltime
Read More
Arrow Right

Reservations & Revenue Executive

The Reservations & Revenue Executive is responsible for managing room inventory,...
Location
Location
Morocco , Marrakech
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in Front Office and/or Reservations within a hotel environment
  • Strong sales and revenue optimization skills
  • High level of attention to detail and accuracy
  • Advanced knowledge of Opera PMS
  • Excellent communication and customer service skills
  • Strong analytical and reporting skills
Job Responsibility
Job Responsibility
  • Manage rooms inventory, rate loading, restrictions, and room authorizations to maximize revenue and ensure straight-line availability
  • Maintain accurate and up-to-date reservation system information at all times
  • Monitor compliance with company promotions, loyalty programs, and eCommerce distribution channels
  • Execute sales and revenue strategies within reservation and sales systems
  • Escalate technical or system-related issues related to reservations or PMS to the appropriate support desk in a timely manner
  • Prepare and distribute daily, weekly, and monthly revenue and reservations reports for Hotel Management and the Director of Revenue
  • Assist the Director of Revenue with weekly and monthly forecasting activities
  • Support the preparation of agendas, presentations, and data analysis for revenue and strategy meetings
  • Process all reservation requests, modifications, and cancellations accurately and efficiently
  • Drive customer loyalty by delivering service excellence throughout every guest interaction
  • Fulltime
Read More
Arrow Right

Reservations Executive

Process all reservation requests, changes, and cancellations received by phone, ...
Location
Location
Fiji
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies to callers
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Input and access data in reservation system
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
  • Follow proper escalation procedures when addressing guest concerns
  • Fulltime
Read More
Arrow Right