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We have an exciting opportunity for a talented individual to join Liverpool FC as an Executive in the Partnership Operations team. Based in the LFC London Office, you will work closely with the Partnerships Sales, Central and Delivery Teams, providing operational support across key business areas including project management of gifting initiatives, CRM management, reporting, and process enhancements.
Job Responsibility:
Project-manage gifting initiatives for prospective and existing partners, managing timelines from ideation and alignment through to quality checking and delivery
Source, onboard and manage relationships with external suppliers, working closely with them throughout the order process
Proactively manage gifting stock, reporting on stock levels and ordering replenishments when required
Provide research, recommendations and implementation support to develop and evolve our gifting proposition
Track the Partnership Operations budget, providing insights and recommendations to the Partnership Operations Manager
Provide support in processing commercial contracts for the Partnerships team
Support the management and ongoing development of the Partnerships CRM, producing weekly sales activity reports and responding to ad-hoc reporting requests
Work with the Partnership Operations Manager to drive CRM adoption, engagement and system enhancements across the team
Support the identification and implementation of improved processes and ways of working across the Central Team, including the creation of clear how-to guides following rollouts
Act as a positive, collaborative and effective member of the Partnerships team, building strong working relationships with internal and external stakeholders
Requirements:
Understanding of commercial sports and its position in the broader media and entertainment industry
Experience coordinating projects, with the ability to manage tasks, timelines and priorities effectively
Strong problem-solving skills, with a proactive approach and the confidence to use initiative
Clear and effective communication skills, with the ability to present information confidently to a range of audiences
Ability to build strong working relationships and collaborate effectively with a variety of internal and external stakeholders
Experience supporting discussions or negotiations with suppliers is beneficial
Strong organisational and administrative skills, with a high level of attention to detail
High degree of competency in Microsoft Office applications, particularly Excel and PowerPoint
Experience using CRM systems is desirable
Bachelor's degree from a leading university or equivalent experience
Positive, adaptable and 'can-do' attitude, with a willingness to support wider team objectives
What we offer:
Contributory pension scheme matching up to 5.5%
Life Assurance Cover
Free financial guidance and mortgage advice
Car salary sacrifice scheme for affordable driving
Cycle to Work scheme to keep you active
Purchase season ticket loans for easier commuting
Exclusive shopping discounts & cashback with top retailers
Will Writing Service for future planning
Employee Assistance Programme for confidential support
Medicash Health Cash Plan for everyday healthcare needs
Volunteering opportunities to give back to the community
Special LFC perks – retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts