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Brook-St Hiredonline Logo Brook-St Hiredonline · Office Administration

Executive Officer

United Kingdom, Newcastle upon Tyne Employment contract 15.58 GBP / Hour · Job Posted June 14, 2026
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Job Description

Join Our Client as an Executive Officer in Newcastle! Are you organised, proactive, and passionate about delivering excellent service? Our client, a reputable organisation based in Newcastle, is hiring an Executive Officer to support their I-VMS Team. This is a fantastic opportunity to contribute to vital operational and stakeholder engagement activities within a dynamic environment. Additional info: Salary: £15.58 per hour (paid weekly); Contract: Initially 3 months, with potential for extension; Working pattern: Monday to Friday, 9am-5pm, hybrid (2 days in-office, 3 from home); Location: Tyneside House, Skinnerburn Road, Newcastle Business Park. If you're organised, service-oriented, and eager to support a busy team, we want to hear from you! Apply now to join a forward-thinking organisation committed to high-quality stakeholder engagement.

Job Responsibility

  • Act as the first point of contact for industry enquiries, managing shared inboxes and directing queries
  • Support the I-VMS telephone support line with first-line assistance, regulatory guidance, and troubleshooting
  • Coordinate event logistics, including device replacement programmes and vessel follow-ups
  • Record, track, and update stakeholder interactions, ensuring timely communication
  • Maintain accurate records in monitoring systems, supporting compliance and performance reporting
  • Assist with outbound calls to support stakeholder compliance and engagement
  • Prepare documents, reports, and correspondence
  • Provide flexible administrative support during busy periods and contribute to process improvements

Requirements

  • Strong organisational skills with the ability to manage multiple priorities
  • Excellent written and verbal communication, with a professional, customer-focused approach
  • Accurate data entry and management skills
  • Competent IT skills, especially with Microsoft Office (Outlook, Excel, Word, Teams)
  • Ability to handle high volumes of enquiries efficiently
  • Collaborative team player with positive relationship-building skills
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