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Executive Office and Operations Manager

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FlexProfessionals

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Location:
United States , Boston

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

70000.00 - 80000.00 USD / Year
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Job Description:

The Executive Office and Operations Manager to play a pivotal role in supporting the CEO in executing the organization’s strategic vision and ensuring the efficient functioning of the organization’s operations. This position requires executive leadership, operations management, human resources, and technology oversight expertise. The ideal candidate has 7+ years’ experience, is a systems thinker who thrives in detail-oriented environments and enjoys creating solutions that streamline workflows and enhance organizational impact.

Job Responsibility:

  • Chief Executive & Board Support: Oversee all elements of the CEO responsibility to sustain essential executive level relationships & reinforce strong workflows throughout the organization
  • Calendar management for CEO
  • Support Board of Directors related activities
  • Coordinate members follow-up and engagement with CEO
  • Support CEO’s written communication
  • Operations Management: Support the CEO in implementing the organization’s strategic vision
  • Coordinate documentation and successful implementation of recent organizational assessment
  • Develop and maintain a platform-based organizational calendar and planning system
  • Identify operational inefficiencies and address effective solutions
  • Serve as the primary point of contact for the organization’s external IT provider
  • Coordinate with lead staff the organization’s website and CRM process
  • Conduct regular assessments of operational workflows and recommend productivity and cost improvements
  • Maintain a contract management system
  • General Human Resources & Office Management: Maintain core operations for personnel and physical office space
  • Act as the liaison with office building management
  • Document and support hiring manager onboarding process for new hires
  • Collaborate with hiring managers to develop and implement recruiting, onboarding, and retention systems
  • Ensure personnel policies comply with federal and state regulations
  • Coordinate with hiring manager to support all new hires
  • Oversee operational administrative activities

Requirements:

  • Minimum 7 years’ experience in operations & executive management or relevant field
  • Mastery with tech platforms, including Adobe Pro, Asana (or similar), Salesforce and others
  • Prior experience working closely with CEO/ED, executive leadership, and Board members
  • Time management skills to create timelines, meet deadlines, and problem-solve
  • Ability to prioritize responsibilities and effectively communicate those priorities “up” to organizational leadership
  • Ability to work collaboratively across organizational departments and teams
  • Strong written and oral communication skills
  • Ability to exercise discretion regarding confidential matters is essential

Nice to have:

  • Analyzing data to develop business intelligence
  • Prior operations management experience in a nonprofit setting
What we offer:
  • Competitive benefits including health/dental/vision and 401 K
  • Additional benefits include HSA and PTO accrued based on tenure

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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