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Executive Office Administrative Assistant

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Four Seasons

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Location:
Azerbaijan , Baku

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Executive Administrative Assistant provides comprehensive support and clerical expertise to the Executive Office, ensuring all guest and employee inquiries are handled with confidentiality, efficiency, courtesy, and professionalism to achieve the highest levels of satisfaction while upholding Four Seasons standards. This role assists the General Manager and Hotel Manager with their administrative duties, supports operational projects across the hotel, and contributes to quality assurance initiatives that drive continuous improvement.

Job Responsibility:

  • Perform administrative skills such as typing, filing, copying, faxing, opening and sorting mail, coordinating appointments for the General Manager and Hotel Manager, and answering telephones according to Four Seasons standards
  • Prepare written correspondence on behalf of the General Manager and Hotel Manager for approval
  • Handle travel arrangements and reservations for managers and VIP guests
  • Compile monthly guest comment analysis and ensure proper distribution of results
  • Perform daily follow-up on Medallia/Guest Comments and correspond to appropriate Department and Division Heads
  • Comply with Four Seasons’ Work Rules and Standards of Conduct while maintaining confidentiality of the Executive Office
  • Work harmoniously and professionally with co-workers and supervisors
  • Offer support to other operational departments as needed
  • Handle complaints in the absence of the General Manager and inform them of actions taken and any follow-up required

Requirements:

  • 2–4 years of administrative experience, preferably supporting senior management or executives
  • Experience in a luxury hotel or corporate environment is a strong advantage
  • Excellent communication and interpersonal skills
  • Proficiency in administrative and computer skills
  • Strong organizational and time-management skills
  • Discretion and confidentiality
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
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