This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Executive Meetings Manager (EMM) is responsible for managing and securing small-to-mid-size group business for the resort. This client-facing role bridges both sales and service, managing the full event lifecycle from initial inquiry through post-event follow-up. The EMM cultivates new relationships, maintains existing ones, and ensures every event exceeds client expectations while meeting revenue goals.
Job Responsibility:
Manage all market segments to generate group business (typically under 20 rooms peak)
Identify, qualify, and convert new business through proactive prospecting, client visits, and networking
Develop and present detailed sales proposals and contracts, ensuring alignment with availability and profitability standards
Negotiate rates, terms, and conditions within established parameters or seek approvals for exceptions
Serve as the primary point of contact for assigned groups from sale through event execution
Coordinate all event details, including meeting room setup, food and beverage requirements, audiovisual needs, and billing
Conduct pre-event meetings with clients and internal departments to ensure seamless communication and flawless service
Personally host site visits, client lunches/dinners, and property tours to build trust and increase conversion rates
Partners with internal departments including Catering, Banquets, Front Office, and Culinary to align on event needs and deliverables
Maintain accurate records of client interactions, contracts, and sales activities in CRM system (Delphi)
Prepare regular activity reports, booking pace updates, and forecasts as required by the Director of Sales
Participate in weekly sales meetings, departmental briefings, and strategy sessions
Support resort initiatives and cross-functional projects as assigned
Represent the resort at community events to increase awareness and goodwill with target audiences and others that may influence or refer business opportunities to the resort
Requirements:
Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and resort guests
Advanced knowledge of the sales and hospitality principles and practices
Results-oriented writing techniques and strategies for correspondence, i.e. letters, reports, proposals
Appropriate and accurate grammar and punctuation in written communication
Ability to maximize impact, maintains interest, and establishes a rapport with your audience when conveying information
Ability to proactively prioritize needs and effectively manage time and resources
Understanding the positioning of the resort, services provided, and how the resort can meet the needs of clients
Two-four years of employment in the hospitality industry or related sales field