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Executive Meeting Manager

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Four Seasons

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Location:
United States of America , San Francisco

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

85000.00 USD / Year
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Job Description:

The Executive Meeting Manager is a hybrid role combining Group Sales and Convention Services responsibilities. This position is responsible for selling group business, managing key planner relationships, coordinating all program details, and ensuring seamless execution of group events. The ideal candidate is a proactive sales professional with strong operational follow-through, able to drive revenue while delivering exceptional service aligned with Four Seasons standards.

Job Responsibility:

  • Promote and secure business from key meeting planners and top accounts
  • Nurture existing accounts to maximize revenue while proactively soliciting new group business
  • Identify and target group customers that generate incremental revenue
  • Prospect using a variety of resources
  • Prioritize active selling, solicitation, and business development
  • Create and execute account plans for assigned markets
  • Achieve monthly, quarterly, and annual revenue and activity goals
  • Participate in local organizations to grow professional networks
  • Uncover and share potential P2P leads
  • Negotiate, draft, and confirm group contracts
  • Adjust group pricing and recommend concessions
  • Qualify incoming leads
  • Participate in discussions regarding booking strategy
  • Maintain strong Golden Sales & Catering hygiene
  • Maximize the use of automated systems
  • Produce monthly sales recaps, quarterly action plans, and contribute to the annual Marketing Plan
  • Serve as the primary contact for assigned group accounts
  • Work closely with clients to plan all event logistics
  • Conduct site inspections, pre-convention meetings, and post-event briefings
  • Prepare and distribute detailed group resumes and banquet event orders
  • Collaborate with operational departments to ensure flawless event execution
  • Maintain timely communication with clients
  • Monitor group pick-up, rooming blocks, attrition, and billing accuracy
  • Being available on-site during events to interact with customers
  • Facilitate all details while group is onsite
  • Ensure event spaces are set to client specifications
  • Troubleshoot and resolve last-minute changes or guest concerns
  • Partner with Banquet and Conference Services teams
  • Conduct post-conference reviews
  • Ensure all charges are accurate and complete for final billing
  • Maintain strong follow-up to drive repeat group business

Requirements:

  • Hospitality Management degree preferred
  • equivalent experience considered
  • Minimum of 2 years of luxury hotel sales experience required
  • Proven sales achievements and strong leadership presence in the luxury group market
  • Excellent communication skills
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Business travel is required
  • Strong organizational and time management skills with the ability to meet deadlines
  • Proficiency with Opera, Golden, and related sales and reservation systems
  • Conference Services Experience Preferable
What we offer:
  • Market-leading benefits (Medical, Dental, Vision)
  • 401(k) Retirement Plan
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Employee Meals
  • Be yourself and become a member of a work family that cares about you and invests in your development
  • Elevate your craft here and abroad! Seasonal “Task Force” opportunities are available
  • Employee engagement at all levels, where your thoughts and ideas are not only heard but actioned
  • Paid holidays, vacation, and sick days
  • Culinary, retail and wellness experiences at special rates

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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