Executive, Marketing - CRM, IKEA

Executive, Marketing - CRM

IKEA

Location:
Malaysia, Kuala Lumpur

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Be an enthusiastic, proactive person to initiate, support and execute designated marketing duties, a team player with a pleasant personality to establish good working relationships with internal and external parties, able to work independently and resourceful in delivering the marketing objectives effectively and efficiently.

Job Responsibility:

Plan, execute, and coordinate a variety of marketing, promotion, and thematic events to enhance shoppers' loyalty and encourage retail sales
create and schedule approved content, photos, and information for the mall’s website and CRM channels (e.g., WhatsApp, Push Notifications, EDM, SMS)
manage and ensure information accuracy between the mall and shoppers’ profiles to reinforce brand identity
maintain relationships with service providers, tenants, vendors, and publishers to support marketing activities
assist in administrative and corporate records of the department
support and manage procurement related to campaigns, activities, and capex items

Requirements:

Diploma in Retail, CRM, Loyalty, Marketing, Digital Marketing, Public Relations, Communications, or any related field
1 - 3 years of experience relatable to CRM, Apps, Reward program
any related course or professional course attended
good team player with ability to work effectively in a cross-functional teams
positive attitude and highly motivated with strong sense of responsibility and able to work independently
fluent English, both in written and spoken
knowledge of other languages is an added advantage
proficient in Microsoft Excel, PowerPoint, Word, and other office applications

Nice to have:

Knowledge of other languages
creative and analytical skills
ability to work under pressure and to meet deadlines
results-oriented attitude
creativity and open-mindedness

Additional Information:

Job Posted:
August 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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