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Assist the Executive Housekeeper in overseeing cleanliness and presentation of rooms and public areas (250 to 400 rooms)
Report any malfunctions and coordinate with the maintenance department for prompt action
Anticipate and respond to guest needs throughout their stay
Supervise and train a team of 50 to 80 employees while organizing daily work activities
Lead daily briefings and debriefings to ensure clear communication and coordination
Monitor inventory levels, identify supply requirements and prepare orders as needed
Oversee proper use and maintenance of cleaning equipment
Ensure compliance with Club Med quality standards and service excellence expectations
Collaborate closely with cross-functional Resort departments to maintain operational efficiency
Ensure respect for hygiene, safety and quality standards throughout the department
Requirements
Discreet and organized
Attentive
Meticulous
Responsible and agile
Comfortable using digital tools (such as 1Check or PMS systems)
English required
1 to 3 years required experience
Nice to have
French
Afrikaans
Zulu
What we offer
Accommodation provided on-site or nearby and meals included, with a fixed contribution
Access to Resort facilities and activities (conditions apply): gym, swimming pool, outdoor activities… plus preferential rates at the boutique, spa, excursions, etc.
Tailored training throughout your career to develop your skills and progress into new positions
Internal and international mobility: over 120 jobs in 70 Resorts worldwide offering countless career opportunities