Executive Housekeeper Job at Marriott Bonvoy (Melbourne)

Executive Housekeeper

Marriott Bonvoy

Location:
Australia , Melbourne

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Exploring your full potential and building a meaningful career is a journey grounded in leadership, accountability, and care for people. At The Westin Melbourne, we believe housekeeping is at the heart of the guest experience. As an Executive Housekeeper professional, you will be empowered to lead with purpose in a people-first environment where quality, well-being, and teamwork matter. We invest in our associates so they can turn daily operations into opportunities for growth, excellence, and pride. At The Westin Melbourne, we rise to make each day better for our guests, our communities, and each other.

Job Responsibility:

Oversee daily housekeeping operations, ensuring guest rooms and public areas meet brand and quality standards
Inspect guestrooms and public spaces daily, ensuring readiness and timely communication with Front Desk
Manage room allocations, cleaning priorities, and staffing schedules in line with business needs
Monitor inventory levels, supplies, equipment, and uniforms to support smooth operations
Lead and supervise housekeeping shifts, ensuring compliance with policies, procedures, and safety standards
Manage departmental budgets with a clear understanding of financial goals and cost controls
Train, coach, and support room attendants using on-the-job training tools and ongoing development
Foster open communication, engagement, and recognition across all shifts
Address guest feedback, complaints, and service recovery with professionalism and care
Promote a strong service culture focused on continuous improvement and guest satisfaction
Support employee performance management, recognition, and progressive discipline processes
Champion workplace safety, sustainability practices, and preventative maintenance programs
Build strong relationships with internal stakeholders and contribute to overall hotel success

Requirements:

Passionate about hospitality, service excellence, and creating welcoming environments
A confident leader who enjoys coaching, motivating, and developing teams
Highly organised with strong attention to detail and operational standards
Adaptable and resilient, able to thrive in a fast-paced hotel environment
Strong communicator who builds trust across departments and levels
Experienced in housekeeping operations, inspections, and inventory control
Comfortable managing budgets, resources, and staffing levels to meet business demands
Committed to fairness, inclusivity, and a positive workplace culture
Full working rights in Australia

What we offer:

Exclusive staff discounts on food and beverage and hotel rooms across Marriott International properties for you, your family, and friends
Life with the Works program offering flexible working options, sabbatical leave, and paid leave during your birthday month
Internationally recognised training programs with ongoing development and global career opportunities
Genuine care for associates’ physical, emotional, and financial well-being through our Employee Assistance Program
Employee Referral Incentives so you can be rewarded for working with people you know
The opportunity to work for the largest hotel network in the world, committed to equality, diversity, and inclusion

Additional Information:

Job Posted:
January 30, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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