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Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
Job Responsibility:
Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
Supervises the property general cleaning schedule
Inventories stock to ensure adequate supplies
Supervises daily Housekeeping shift operations
Supports an effective inspection program for all guestrooms and public space
Comprehends budgets, operating statements and payroll progress reports
Responds to and handles guest problems and complaints
Supports a departmental orientation program for employees
Participates in employee progressive discipline procedures
Requirements:
High school diploma or GED
2 years experience in the housekeeping or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required
What we offer:
Equal opportunity employer
Non-discrimination based on protected basis including disability, veteran status, or other basis protected by applicable law
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