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A little about this position: Administers and oversees all aspects of hotel housekeeping operations, including workforce planning, employee relations, payroll, scheduling, procurement, budgets and common areas . Collaborate cross-functionally with key departments in hotel to ensure the highest standards of cleanliness, excellent customer experience and employee motivation in the most efficient and productive way, aligning with departmental financial and guests’ services goals. This role requires strong leadership skills, a keen eye for detail and a commitment to excellence.
Job Responsibility:
Administers and oversees all aspects of hotel housekeeping operations, including workforce planning, employee relations, payroll, scheduling, procurement, budgets and common areas
Collaborate cross-functionally with key departments in hotel to ensure the highest standards of cleanliness, excellent customer experience and employee motivation in the most efficient and productive way, aligning with departmental financial and guests’ services goals
Requirements:
A BS degree in Hospitality or relevant experience preferred
Minimum of 5 years of experience in housekeeping management, preferably in a luxury resort or hotel environment
Proven track record of leading and developing a diverse team
Leading housekeeping staff of 20 employees or more
Previous leading housekeeping operations experience preferred
Possess professional dedication, integrity and reliability
Build strong, collaborative relationships with employees, management and stakeholders
Proficiency in delivering results under pressure and meeting deadlines
Capacity to address issues by applying logical reasoning in conjunction with adherence to hotel policies
Strong working knowledge of business and housekeeping software with emphasis on Microsoft Office Suite
Strong organizational and time management skills
Excellent interpersonal skills
Detail-oriented with a strong commitment to quality
What we offer:
Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
Discounts on ski/snowboarding lessons
Friends and Family vouchers
Retail & Food discount
Equipment Rental discount
401k with company match
Healthcare
Dental
Vision
PTO for benefit eligible employees
Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide