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Executive Housekeeper

United Kingdom, Edinburgh · Job Posted April 27, 2026
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Job Description

Reporting to the Director of Rooms, the Executive Housekeeper at W Edinburgh has overall responsibility for all aspects of cleanliness in the hotel, including guest rooms, public spaces and back of house areas. Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is detail-oriented, organised and a fantastic team leader!

Job Responsibility

  • Recruit and retain the best talent on the market
  • Design and implement the hotel’s housekeeping policies, standards and procedures
  • Devise steps of service and train all staff accordingly
  • Develop teamwork throughout your team
  • Ensure compliance with all Health and Safety protocols
  • Maintain inventory of guestroom supplies, cleaning supplies and uniform
  • Maintain brand standards and adherence to look books
  • Emphasise the importance of guest satisfaction and the role your team plays in this to all team members
  • Understand the impact of the department’s operations on the overall property financial goals and objectives, and manage to achieve or exceed budgeted goals
  • Work in collaboration with all heads of departments to prioritise the overall success of the hotel
  • Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and talent

Requirements

  • A keen eye for detail
  • Natural leadership skills
  • Previous experience managing a large team
  • Strong organization and multi-tasking skills
  • Sophisticated communication skills
  • Previous experience working in five star, luxury hotels
  • A positive mindset
  • A genuine passion for working in hospitality

What we offer

  • World class training and development, including leadership development
  • Unlimited career opportunities (internationally and locally)
  • Bonus plan
  • Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service
  • Company pension scheme
  • Private medical insurance
  • Wellness and mental health programmes
  • Discounted accommodation, food and beverage in over 9,000 hotels all over the world
  • Discounts for your friends and family

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