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This role will provide amazing guest service while maintaining the full operational functionality of the building. You and the entire engineering team are responsible for the repair, service, and preventative maintenance of all things within and outside of the hotel building. Taking pride and passion for your work and working within a team.
Job Responsibility:
Communicate effectively to provide clear direction in assigning and instructing housekeeping and laundry staff
Provide staffing, training, counseling, and performance reviews for housekeeping department
Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards
Manage finances of housekeeping and laundry operations including budget and inventory controls
Distribute and delegate workload to guarantee maximum production and guest satisfaction
Ensure proper usage of chemicals and cleaning supplies
Plan and conduct staff meetings
Evaluate condition of furniture, fixtures, décor, etc
Supervise the operation of linen, uniform, supply and storage rooms
Install inventory controls for uniforms, linens and supplies
Document needs of the department to furnish management with budget requests
Manage, monitor and make adjustments in order to comply with energy conservation program management
Monitor issuance of keys and maintain inventory
Requirements:
College degree preferred
Ability to obtain any government required licenses or certificates
Minimum three years supervisory experience in hotel industry
Previous hotel experience in rooms division preferably in hotels
Additional language ability preferred
Knowledge of basic sanitation requirements/controls and applications of relevant chemicals
Knowledge of hotel corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property
Basic mathematical skills to prepare moderately complex calculations for financial reporting
Supervisory skills to manage entire housekeeping operation
Ability to deal effectively with employees, vendors, contractors
Ability to coordinate and cooperate with other departments regarding housekeeping services/activities
Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the hotel
Ability to access and accurately input information using a moderately complex computer system
Nice to have:
Additional language ability preferred
What we offer:
EARLY PAY OR EARNED WAGE ACCESS get paid before payday