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Executive Housekeeper

United States, Newark · Job Posted January 27, 2026
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Job Description

The Executive Housekeeper will lead the housekeeping department to ensure exceptional cleanliness, orderliness, and overall guest satisfaction throughout the property. This leadership role requires a detail-oriented, proactive individual with excellent management skills to oversee daily operations and motivate a diverse team.

Job Responsibility

  • Manage and supervise all housekeeping operations including guest rooms, public areas, laundry services, and staff scheduling
  • Maintain high standards of cleanliness and hygiene across the hotel in compliance with Hilton brand guidelines and health & safety regulations
  • Recruit, train, and develop housekeeping team members to ensure exceptional service delivery
  • Conduct regular inspections of rooms and public areas to ensure cleanliness and maintenance standards are met
  • Monitor inventory and order housekeeping supplies and equipment within budget constraints
  • Collaborate closely with other departments (front desk, maintenance, etc.) to ensure seamless guest experience
  • Handle guest requests, concerns, and complaints professionally and promptly to maximize guest satisfaction
  • Prepare and manage department budgets, payroll, and reports
  • Implement and enforce hotel policies, safety protocols, and environmental sustainability initiatives
  • Lead daily briefing and communicate effectively with staff to ensure smooth operations

Requirements

  • Proven experience as an Executive Housekeeper or similar role in a full-service hotel, preferably within Hilton or other upscale brands
  • Strong leadership and team management skills
  • Excellent organizational and multitasking abilities
  • Knowledge of housekeeping operations, cleaning products, and health & safety standards
  • Outstanding communication and interpersonal skills
  • Ability to work flexible hours, including weekends and holidays
  • High school diploma or equivalent

Nice to have

  • Proficiency in hotel management software is a plus
  • Additional certification in hospitality or management is desirable

What we offer

  • Competitive salary and benefits package
  • Opportunity to work in a dynamic, guest-focused environment
  • Career growth and professional development opportunities within Hilton Hotels & Resorts
  • Employee discounts and wellness programs

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