Executive Housekeeper

• Lead, mentor, and develop the Housekeeping team to deliver exceptional service and operational excellence
• Oversee the cleanliness, presentation, and maintenance of all guest rooms, public areas, and back-of-house spaces, ensuring adherence to brand standards
• Manage daily housekeeping operations, including labour planning, quality, scheduling/rostering, productivity, and resource allocation
• Conduct regular inspections of guest rooms and public areas to maintain quality standards and identify opportunities for improvement
• Collaborate closely with Front Office, Engineering, Food & Beverage, and other departments to ensure seamless guest experiences
• Manage departmental budgets, inventory, linen control, and procurement processes to achieve financial objectives
• Ensure compliance with health, safety, hygiene, and workplace regulations while maintaining a safe working environment
• Drive guest satisfaction through effective service recovery, prompt resolution of concerns, and proactive quality management
• Support recruitment, onboarding, training, performance management, and succession planning initiatives within the department
• Identify and implement process improvements that enhance efficiency, service delivery, and team engagement

• Proven ability to lead, motivate, and develop high-performing teams in a luxury hotel environment
• Strong operational knowledge of housekeeping standards, procedures, and best practices
• Understanding of Leading Quality Assurance (LQA) standards highly regarded
• Exceptional attention to detail with a commitment to maintaining the highest levels of cleanliness and presentation
• Excellent communication and interpersonal skills, with the ability to build strong relationships across departments
• Highly organised with strong time management, planning, and problem-solving capabilities
• Commercially minded with experience managing budgets, labour costs, and departmental expenses
• Demonstrated ability to drive continuous improvement and operational efficiencies
• Professional, approachable, and adaptable leadership style
• Flexibility to work weekends, public holidays, and varied hours as required by operational needs
• Previous experience as an Executive Housekeeper or senior Housekeeping leader within an luxury environment is essential

Understanding of Leading Quality Assurance (LQA) standards

• Join a supportive, progressive, and highly experienced team
• Be part of something truly unique within The Tasman experience
• Access generous benefits and discounts for yourself, family, and friends across over 9000+ Marriott properties worldwide
• Extensive career development, learning, and growth opportunities
• Wellbeing programs and initiatives designed to support you personally and professionally
• Enjoy a relaxed lifestyle with easy access to world-class events and experiences across Tasmania