Executive Housekeeper Job at Four Seasons (Miami)

Executive Housekeeper

Four Seasons

Location:
United States of America , Miami

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The primary responsibility of the Shipboard Executive Housekeeper is to ensure guest satisfaction by delivering world class in-suite service with the highest standards of cleanliness which consistently and effectively reflects the luxurious nature of FSY. Overall responsibility for the cleanliness, maintenance and guest service in all guest suites and the cleanliness of public areas and crew areas.

Job Responsibility:

Maintain the highest standard of cleanliness in all guest suites, Officers and Crew cabins, and crew areas
Maintain cleanliness of all indoor areas of the ship
Responsible for the smooth operation of the ship laundry and linen room operation
Ensure suites are ready to receive passengers prior to the start of each embarkation
Ensure that daily inspection of guest suites and public spaces are carried out and that Company’s high standards of cleanliness and passenger service are maintained throughout the vessel
Responsible for the distribution and proper storage of guest luggage and off loading at the end of the cruise
Ensure that all staff are fully trained to the outlined company brand standards and sequence of service
To include operational procedures (SOP), general ship and up to date voyage / cruise information
Supervise the Laundry operation to ensure that that all laundry activities are carried out efficiently and in accordance with company standard
Maintain current inventories of all items required for the proper fulfillment of assigned duties within the Housekeeping department
Ensure that all requisitions are closely monitored, and waste is minimized
Ensure that all Housekeeping areas are properly staffed, equipped (up to required par levels) and set up
Maintain cleanliness and stocking of all pantries and lockers
Report any maintenance issues
Responsible to order replenishment stock of all items used in Housekeeping Dept
Ensure monthly ship’s inventory of all uniforms, linen, and amenities are carried out
Create Ship Inspection Report once a month from inspection with Senior Officers
Supervise the Housekeeping Supervisor in a function to keep the flower and plants program well maintained throughout the vessel
Ensure that the Housekeeping team follows departmental procedures and company guidelines to provide consistency of service
Conduct regular inspections of suites, public areas, crew cabins and crew areas
Train, supervise and apply corrective actions regarding Public Health programs within the department
Ensure periodic deep cleaning for all areas

Requirements:

Minimum of five years related experience as an Executive Housekeeper in luxury hotels and/or onboard cruise line. Must have previous luxury sea going experience
Familiar with basic shipboard operation
Fluent in written and spoken English and in additional language(s)
Knowledge of general office practices, procedures and equipment
Ability to prioritize tasks and work independently
Strong organizational, interpersonal and communication skills
Ability to interact with senior-level management and owner representatives
Adherence to specific scheduled working hours yet being flexible to operational requirements
Ability to interact professional in an international team
Capable to perform assigned duties under pressure (time constraints) and in a constant changing environment
Easily adapts to change
Outgoing personality
Open minded and flexible
Well-groomed and neat in appearance
Possess ability to lead and make decisions
Good administrative skills
Proficient in MS Office (PowerPoint, Word, Excel and Outlook)
Knowledgeable in using onboard systems like Otalio, MXP

Nice to have:

Previous luxury cruise ship experience
Fluency in additional language (s)

What we offer:

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms while onboard
Complimentary Employee Meals while onboard

Additional Information:

Job Posted:
April 23, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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