This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking a meticulous and inspiring Executive Housekeeper to lead the housekeeping function at The St. Regis London. This role is responsible for overseeing all aspects of cleanliness and presentation across guest rooms, public spaces, and associate areas, ensuring they reflect the highest standards of luxury and refinement. As a department head, you will manage daily operations, lead a team of dedicated professionals, and collaborate closely with other departments to deliver seamless service. This is a rare opportunity to shape the housekeeping culture of one of the most anticipated luxury hotel openings in the UK.
Job Responsibility:
Lead and manage daily housekeeping operations, including laundry and recreation areas if applicable
Ensure guest rooms and public spaces are impeccably maintained and presented
Collaborate with Engineering to address maintenance needs promptly
Oversee inventory, ordering, and distribution of supplies and uniforms
Implement and monitor inspection programs to uphold brand standards
Manage departmental budgets and control expenses to meet financial goals
Respond to guest feedback and drive continuous service improvement
Recruit, train, and develop housekeeping team members
Conduct performance reviews and support career development
Ensure compliance with health, safety, and brand policies
Support onboarding and orientation for new associates
Foster a culture of excellence, teamwork, and attention to detail
Requirements:
Previous experience within a luxury hotel
Strong leadership skills with the ability to motivate and develop a team
Excellent organisational skills and a keen eye for detail
A professional and approachable manner with strong communication skills
Good knowledge of health & safety, COSHH, and housekeeping best practices
What we offer:
Competitive compensation, benefits, and career development opportunities