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Executive Housekeeper

lygonarmshotel.co.uk Logo

The Lygon Arms

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Executive Housekeeper role at The Mayfair Townhouse, a luxury lifestyle hotel in Mayfair, London. The hotel has 172 rooms & suites, The Dandy Bar, private gym and event spaces. The role involves overseeing housekeeping operations to the highest standards.

Job Responsibility:

  • Oversee all housekeeping operations, including rooms, public areas, back of house and linen, ensuring they are maintained to the highest standards
  • Manage leadership administration including rotas, holidays, training, absence management and compliance depending on business needs
  • Be invested in the team via recruitment, training, and development, ensuring consistency and service values are met
  • Ensure COSHH and risk assessments are completed and adhered to at all times
  • Take ownership of management reporting, forecasts, and KPIs relating to productivity, costs, and quality standards
  • Work closely with other operational departments to deliver personalised and memorable guest experiences
  • Be passionate about continually reviewing procedures and practices to ensure maximum efficiency and minimum cost, whilst still achieving high standards

Requirements:

  • Proven managerial experience within luxury hotels with an eye for immaculate detail
  • Excellent organisation and time management skills to work to timely deadlines
  • Strong leadership skills managing a large team
  • Commercial awareness when managing departmental budgets
  • Confident in communication with a process and solution focused approach
  • Flexible to meet the demands of a 24/7 hotel operation
What we offer:
  • Salary and Tronc package
  • Annual bonus linked to KPIs
  • HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover
  • Complimentary dry cleaning of your uniform & meals on duty
  • Career development with recognised training providers
  • Friends & family rates across Iconic Luxury Hotels
  • 25% discount on all food & beverage
  • Wellbeing calendar of events & team socials
  • Season ticket loan, cycle-to-work scheme & secure bike storage
  • Employee recognition awards, refer-a-friend incentives, seasonal gifts

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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