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The Group AI Factory Executive Head is a senior technical leadership role responsible for steering the design, build, and scalable deployment of AI services across Vodacom Group markets. This role will spearhead the AI Factory — the central engine for delivering reusable, high-impact AI services aligned to Vodacom’s three strategic AI impact pillars: Customer Experience (CX), Monetization, and Productivity — driving measurable impact and positioning Vodacom as an AI-native organisation by 2030.
Job Responsibility:
Provide executive technical AI leadership for the AI Factory, setting the vision, roadmap, and delivery priorities for centrally built AI services across Vodacom Group markets
Lead the end-to-end design, development, and operationalisation of reusable AI services in the AI services library, spanning CX, Monetization, and Productivity AI Impact Pillars across domains
Drive alignment of the AI Factory deliverables with Vodacom’s Group AI strategy, the Vodafone Group GenAI framework and Tech enablement strategy for AI
Serve as a senior thought leader, contributing industry insights and shaping Vodacom’s positioning as a pioneer in AI innovation across Africa and the Vodafone ecosystem
Architect and deliver scalable, reusable AI services that can be rapidly adopted and adapted across all Vodacom Group markets
Establish and maintain a unified AI services repository with robust governance, operational frameworks, and lifecycle management processes
Drive tangible efficiency gains through scaled deployments of classical, GenAI, agentic AI solutions in line with Vodacom’s Technology framework
Champion AI Factory best practices across all key business domains including SCM, Technology, Network, CX, CVM, Enterprise, Channels ensuring alignment with strategic AI business cases
Lead successful AI services adoption across Vodacom Group markets — South Africa, Egypt, Kenya, Tanzania, DRC, Mozambique, Lesotho and Ethiopia — to maximise value capture and impact at scale
Work closely with in-market AI and Tech team to ensure effective implementation, localisation, and adaptation of centrally built AI services
Define and track KPIs for AI Factory output, measuring diffusion rates, adoption rates, time-to-value, model efficacy across use case categories
Collaborate with the Group Data and Analytics teams to provide evidence-based insights that drive strategic decisions leveraging new AI technologies
Build and manage strategic AI partnerships with Hyperscalers (AWS, Google Cloud, Microsoft Azure, Huawei) to strengthen AI delivery capability, accelerate prototype development, and leverage cloud-native AI tooling
Contribute to and leverage the Vodafone Group AI ecosystem, driving synergies, re-use of standardised AI frameworks, and global best practice sharing
Evaluate and integrate emerging AI technologies, including agentic AI, multimodal models, and real-time decisioning platforms, to maintain Vodacom’s competitive advantage
Represent Vodacom Group in AI forums, industry bodies, and partner engagements to build thought leadership and strategic relationships
Lead, inspire, and develop a high-performing AI Factory squads made up of data scientists, AI engineers, MLOps practitioners, and solution architects
Foster a culture of innovation, experimentation, and continuous learning, with a focus on responsible and ethical AI development
Drive AI literacy and capability uplift across Vodacom Group markets, enabling broader adoption and embedment of AI in day-to-day operations
Mentor and develop senior data scientists and AI leads within the Group Big Data, AI & IA function
Requirements:
Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, Engineering, Mathematics or a relevant quantitative field (essential)
Master’s degree advantageous
Relevant executive leadership or management certification advantageous (e.g., MBA)
Minimum of 10 – 15 years of progressive experience in AI, Data Science, or related fields
At least 5 years in a senior technical leadership or executive role
Proven track record of designing and delivering large-scale AI products, platforms, or services in a complex, multinational or multi-market environment
Deep hands-on experience in GenAI, Large Language Models (LLMs), Agentic AI, and real-time AI decisioning systems
Extensive experience building, managing, and scaling AI/ML teams across diverse, cross-functional environments
Experience working with or within Hyperscaler ecosystems (AWS, Google Cloud, Microsoft Azure) at an enterprise or strategic partnership level
Demonstrated success in driving adoption and commercialisation of AI use cases with measurable business impact
Familiarity with AI governance, ethics, and regulatory compliance frameworks at scale
Expert-level proficiency in Python and/or other relevant AI/ML programming languages (R, Scala, Java)
Deep knowledge of machine learning and deep learning frameworks including PyTorch, TensorFlow, scikit-learn, H2O, and XGBoost
Expertise in LLM architecture, fine-tuning, prompt engineering, and RAG (Retrieval-Augmented Generation) patterns
Hands-on experience with MLOps and LLMOps — including CI/CD pipelines, model versioning, monitoring, and drift detection — using tools such as MLflow, Kubeflow, or SageMaker
Strong cloud-native AI deployment experience across AWS (SageMaker, Glue, Athena, Lambda, OpenSearch), GCP, and/or Azure ML
Proficiency in containerisation and orchestration technologies including Docker and Kubernetes
Experience with real-time and batch inference architectures, recommendation systems, NLP, and computer vision at scale
Working knowledge of data engineering platforms, structured (SQL) and unstructured data tools (PySpark, NoSQL, streaming frameworks such as Kafka or Flink)
Familiarity with advanced analytics visualisation tools such as Tableau, Power BI, Apache Superset, Grafana, or Plotly
Exceptional executive leadership presence with the ability to influence and engage C-suite stakeholders, market CEOs, and global partners
Design and systems thinking in relation to AI and Machine Learning ecosystems at an enterprise scale
Entrepreneurial mindset with a bias for action, pace, and delivery in ambiguous, fast-changing environments
Outstanding communication and storytelling skills
Demonstrated ability to build, motivate, and retain high-performing, diverse technical teams
Customer-obsessed approach
High ethical standards with a commitment to responsible AI development, fairness, and transparency
Nice to have:
Master’s degree
Relevant executive leadership or management certification (e.g., MBA)