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Executive General Manager – North

Australia, Sydney · Job Posted February 23, 2026
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Job Description

Lead at Scale. Shape Culture. Deliver Impact That Matters. A bold, contemporary executive leader to step into one of the most influential roles in our organisation — Executive General Manager – North (Shared Living). This is more than operational leadership. It’s about building culture, driving transformation, and delivering person-centred services at national scale. This is a true leader-of-leaders role with significant reach and responsibility.

Job Responsibility

  • Delivering consistent, high-quality, person-centred Supported Independent Living services
  • Elevating leadership capability across a distributed workforce
  • Embedding quality, safety and human-rights principles into everyday practice
  • Strengthening culture, engagement and accountability
  • Driving commercial sustainability and growth
  • Leading change confidently in a transforming NDIS environment
  • Lead 7 Regional Managers
  • Lead ~65 frontline managers across regions
  • Lead ~1,360 team members
  • Manage services supporting ~500 customers across ~150 homes
  • Manage a $160M P&L
  • Portfolio spans Supported Independent Living (SIL), emergency and complex care services across Northern NSW and Queensland

Requirements

  • Strategic operator with strong commercial acumen
  • Ability to scale customer-centred practice across complex service environments
  • Experience leading large, multi-layered operational teams through change
  • Ability to strengthen leadership culture and build capability at every level
  • Experience improving quality, safety and consistency in regulated settings
  • Ability to balance financial discipline with purpose-driven outcomes
  • Ability to engage confidently with government, regulators and sector stakeholders
  • Executive presence and calm under pressure
  • Ability to translate strategy into measurable outcomes
  • Values-led, outcomes-focused, and unafraid to challenge the status quo

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